Results of search for 'su:"customer"' › Brickfields Asia College Library catalog

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		Customer relationship management / Mullick, N. H. by Mullick, N. H. Material type: Text; Format: print ; Literary form: Not fiction Language: English Original language: Dutch Publication details: Upper Saddle River, NJ : Oxford University Press, 2016Availability: Items available for loan: RELIANCE (3) Call number: 658.812 MUL, ... Add to cart (remove)
		The management of service for the restaurant manager / Raymond J. Goodman, Jr. by Goodman, Raymond J. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago : Irwin, c1996Availability: Items available for loan: RELIANCE (1) Call number: 647.95/068 RAY. Add to cart (remove)
		The complete guide to customer service / Linda M. Lash. by Lash, Linda M. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Wiley, c1989Availability: Items available for loan: RELIANCE (1) Call number: 658.8/12 LAS. Add to cart (remove)
		Key account management : tools and techniques for achieving profitable key supplier status / Peter Cheverton. by Cheverton, Peter. Edition: 5th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia, PA : Kogan Page, 2012Online access: Inhaltsverzeichnis \| Contributor biographical information \| Publisher description \| Table of contents only Availability: Items available for loan: RELIANCE (1) Call number: 658.8/04 CHE. Add to cart (remove)
		The innovator's solution creating and sustaining successful growth Clayton M. Christensen, Michael E. Raynor. by Christensen, Clayton M. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. Harvard Business School Press, c Availability: Items available for loan: UNIMY (1) Call number: HD53 . C493 2003 da. Add to cart (remove)
		The world of customer service Pattie Gibson-Odgers. by Gibson-Odgers, Pattie. Edition: Third editionMaterial type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: UNIMY (1) Call number: HF5415.5 .G52 2012. Add to cart (remove)
		Crowning the customer : how to become customer-driven / Feargal Quinn. by Quinn, Feargal. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dublin : O'Brien Press, 1990Availability: Items available for loan: UNIMY (1) Call number: HF5415.5 Q56 1990. Add to cart (remove)
		No cover image available Satisfying internal customer first : a practical guide to improving internal and external customer satisfaction /Richaed Y. Chang, P. Keith Kelly Publication details: Irvine, Calif. : Richard Chang Associates, c1994Availability: No items available. Add to cart (remove)
		Build the bridge first / Soon S L by Soon, S. L. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Shah Alam : Soon See Leak, 2010Availability: Items available for loan: UNIMY (1) Call number: HF5415.5 S66 2010 da. Add to cart (remove)
		No cover image available Customer winback [electronic resource] : how to recapture lost customers and keep them loyal / Jill Griffin and Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers. by Griffin, Jill \| Lowenstein, Michael W, 1942- \| ProQuest (Firm). Series: Jossey-Bass business & management seriesEdition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2001Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Relationship marketing in professional services [electronic resource] : a study of agency-client dynamics in the advertising sector / Aino Halinen. by Halinen, Aino, 1961- \| ProQuest (Firm). Series: Routledge advances in management and business studiesMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London ; New York : Routledge, 1997Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Consumer services and economic development [electronic resource] / Colin C. Williams. by Williams, Colin C, 1961- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London ; New York : Routledge, 1997Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk. by Bligh, Philip \| Turk, Douglas \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2004Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available HR from the heart [electronic resource] : inspiring stories and strategies for building the people side of great business / Libby Sartain with Martha I. Finney. by Sartain, Libby, 1954- \| Finney, Martha I \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2003Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Delivering knock your socks off service [electronic resource] / Ron Zemke. by Zemke, Ron \| ProQuest (Firm). Series: Performance research associatesEdition: 3rd ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : London : AMACOM ; McGraw-Hill, 2003Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Customer-centered telecommunications services marketing [electronic resource] / Karen G. Strouse. by Strouse, Karen G \| ProQuest (Firm). Series: Artech House telecommunications libraryMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Boston : Artech House, c2004Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Innovation and quality improvement in service organizations [electronic resource] / guest editors, Alison M. Dean and Ross L. Chapman. by Chapman, R. L. (Ross L.) \| Dean, Alison M \| ProQuest (Firm). Series: Managing service quality ; v.12, no. 6Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2002Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Cultural perspectives on services marketing [electronic resource] / guest editor: Michael Laroche. by La Roche, Michael \| ProQuest (Firm). Series: Journal of services marketing ; v.19, no. 3Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available QUIS 9 [electronic resource] / Guest editor: Anders Gustafsson. by Gustafsson, Anders \| ProQuest (Firm). Series: International journal of service industry management ; v.16, no. 2Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available QUIS 9 symposium [electronic resource] : service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson. by Evardsson, Bo \| Gustafsson, Anders \| ProQuest (Firm). Series: Managing service quality an international journal ; v.15, no. 2Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005Online access: Click to View Availability: No items available. Add to cart (remove)

		Customer relationship management / Mullick, N. H. by Mullick, N. H. Material type: Text; Format: print ; Literary form: Not fiction Language: English Original language: Dutch Publication details: Upper Saddle River, NJ : Oxford University Press, 2016Availability: Items available for loan: RELIANCE (3) Call number: 658.812 MUL, ... Add to cart (remove)
		The management of service for the restaurant manager / Raymond J. Goodman, Jr. by Goodman, Raymond J. Edition: 2nd ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago : Irwin, c1996Availability: Items available for loan: RELIANCE (1) Call number: 647.95/068 RAY. Add to cart (remove)
		The complete guide to customer service / Linda M. Lash. by Lash, Linda M. Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Wiley, c1989Availability: Items available for loan: RELIANCE (1) Call number: 658.8/12 LAS. Add to cart (remove)
		Key account management : tools and techniques for achieving profitable key supplier status / Peter Cheverton. by Cheverton, Peter. Edition: 5th ed.Material type: Text; Format: print ; Literary form: Not fiction Publication details: London ; Philadelphia, PA : Kogan Page, 2012Online access: Inhaltsverzeichnis \| Contributor biographical information \| Publisher description \| Table of contents only Availability: Items available for loan: RELIANCE (1) Call number: 658.8/04 CHE. Add to cart (remove)
		The innovator's solution creating and sustaining successful growth Clayton M. Christensen, Michael E. Raynor. by Christensen, Clayton M. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. Harvard Business School Press, c Availability: Items available for loan: UNIMY (1) Call number: HD53 . C493 2003 da. Add to cart (remove)
		The world of customer service Pattie Gibson-Odgers. by Gibson-Odgers, Pattie. Edition: Third editionMaterial type: Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: UNIMY (1) Call number: HF5415.5 .G52 2012. Add to cart (remove)
		Crowning the customer : how to become customer-driven / Feargal Quinn. by Quinn, Feargal. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dublin : O'Brien Press, 1990Availability: Items available for loan: UNIMY (1) Call number: HF5415.5 Q56 1990. Add to cart (remove)
		No cover image available Satisfying internal customer first : a practical guide to improving internal and external customer satisfaction /Richaed Y. Chang, P. Keith Kelly Publication details: Irvine, Calif. : Richard Chang Associates, c1994Availability: No items available. Add to cart (remove)
		Build the bridge first / Soon S L by Soon, S. L. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Shah Alam : Soon See Leak, 2010Availability: Items available for loan: UNIMY (1) Call number: HF5415.5 S66 2010 da. Add to cart (remove)
		No cover image available Customer winback [electronic resource] : how to recapture lost customers and keep them loyal / Jill Griffin and Michael W. Lowenstein ; foreword by Don Peppers and Martha Rogers. by Griffin, Jill \| Lowenstein, Michael W, 1942- \| ProQuest (Firm). Series: Jossey-Bass business & management seriesEdition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2001Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Relationship marketing in professional services [electronic resource] : a study of agency-client dynamics in the advertising sector / Aino Halinen. by Halinen, Aino, 1961- \| ProQuest (Firm). Series: Routledge advances in management and business studiesMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London ; New York : Routledge, 1997Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Consumer services and economic development [electronic resource] / Colin C. Williams. by Williams, Colin C, 1961- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London ; New York : Routledge, 1997Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available CRM unplugged [electronic resource] : releasing CRM's strategic value / Philip Bligh, Douglas Turk. by Bligh, Philip \| Turk, Douglas \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2004Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available HR from the heart [electronic resource] : inspiring stories and strategies for building the people side of great business / Libby Sartain with Martha I. Finney. by Sartain, Libby, 1954- \| Finney, Martha I \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2003Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Delivering knock your socks off service [electronic resource] / Ron Zemke. by Zemke, Ron \| ProQuest (Firm). Series: Performance research associatesEdition: 3rd ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : London : AMACOM ; McGraw-Hill, 2003Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Customer-centered telecommunications services marketing [electronic resource] / Karen G. Strouse. by Strouse, Karen G \| ProQuest (Firm). Series: Artech House telecommunications libraryMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Boston : Artech House, c2004Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Innovation and quality improvement in service organizations [electronic resource] / guest editors, Alison M. Dean and Ross L. Chapman. by Chapman, R. L. (Ross L.) \| Dean, Alison M \| ProQuest (Firm). Series: Managing service quality ; v.12, no. 6Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2002Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Cultural perspectives on services marketing [electronic resource] / guest editor: Michael Laroche. by La Roche, Michael \| ProQuest (Firm). Series: Journal of services marketing ; v.19, no. 3Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available QUIS 9 [electronic resource] / Guest editor: Anders Gustafsson. by Gustafsson, Anders \| ProQuest (Firm). Series: International journal of service industry management ; v.16, no. 2Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available QUIS 9 symposium [electronic resource] : service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson. by Evardsson, Bo \| Gustafsson, Anders \| ProQuest (Firm). Series: Managing service quality an international journal ; v.15, no. 2Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005Online access: Click to View Availability: No items available. Add to cart (remove)

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