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QUIS 9 [electronic resource] / Guest editor: Anders Gustafsson.

Contributor(s): Gustafsson, Anders | ProQuest (Firm)Material type: Text

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TextSeries: International journal of service industry management ; v.16, no. 2Publication details: Bradford, England : Emerald Group Publishing, c2005Description: 85 pSubject(s): Customer services -- Management | Service industriesGenre/Form: Electronic books.LOC classification: HF5415.5 | .Q85 2005Online resources: Click to View

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Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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