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The professional services firm bible [electronic resource] / John Baschab, Jon Piot.

by Baschab, John, 1968- | Piot, Jon, 1966- | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Hoboken, NJ : John Wiley & Sons, c2005Online access: Click to View Availability: No items available.

MMS [electronic resource] : technologies, usage, and business models / Daniel Ralph, Paul Graham.

by Ralph, Daniel | Graham, Paul | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Southern Gate, Chichester, West Sussex, England ; Hoboken, NJ : John Wiley, c2004Online access: Click to View Availability: No items available.

Spymaster [electronic resource] : Dai Li and the Chinese secret service / Frederic Wakeman, jr.

by Wakeman, Frederic E | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Nature of contents: biography; Literary form: Not fiction Publication details: Berkeley, Calif. : University of California Press, c2003Other title: Dai li and the Chinese secret service.Online access: Click to View Availability: No items available.

Reorganizing the Rust Belt [electronic resource] : an inside study of the American labor movement / Steven Henry Lopez.

by Lopez, Steven Henry, 1968- | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Berkeley : University of California Press, c2004Online access: Click to View Availability: No items available.

Centrex or PBX [electronic resource] : the impact of IP / John R. Abrahams, Mauro Lollo.

by Abrahams, John R | Lollo, Mauro | ProQuest (Firm).

Series: Artech House telecommunications libraryMaterial type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Boston : Artech House, c2003Online access: Click to View Availability: No items available.

Practical experience [electronic resource] : an architecture student's guide to internship and the year out / Igor Marjanovic, Katerina Ruedi Ray, and Jane Tankard.

by Marjanovic, Igor | Ruedi, Katerina | Tankard, Jane | ProQuest (Firm).

Series: Seriously useful guides--Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction ; Audience: Specialized; Publication details: Amsterdam ; Boston : Elsevier, Architectural Press, 2005Online access: Click to View Availability: No items available.

Practical radio resource management in wireless systems [electronic resource] / Sofoklis A. Kyriazakos, George T. Karetsos.

by Kyriazakos, Sofoklis A, 1975- | Karetsos, George T, 1968- | ProQuest (Firm).

Series: Artech House universal personal communications seriesMaterial type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Boston : Artech House, c2004Online access: Click to View Availability: No items available.

Service quality [electronic resource] : crossing boundaries / guest editor, Steve Tax.

by Tax, Steve | ProQuest (Firm).

Series: Managing service quality ; v.13, no. 2Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2003Online access: Click to View Availability: No items available.

Market orientation and service firm performance [electronic resource] : a research agenda / guest editors, Brendan J. Gray and Graham J. Hooley.

by Gray, Brendan J | Hooley, Graham J | ProQuest (Firm).

Series: European journal of marketing ; v.36, no. 9/10Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2002Online access: Click to View Availability: No items available.

Promotion of services [electronic resource] / guest editor, Marla Royne Stafford.

by Royne Stafford, Marla | ProQuest (Firm).

Series: Journal of services marketing ; v.16, no. 5Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2002Online access: Click to View Availability: No items available.

The impact of technology on services [electronic resource] / guest editor, Mark Davis.

by Davis, Mark | ProQuest (Firm).

Series: International journal of service industry management ; v.13, no. 1Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2002Online access: Click to View Availability: No items available.

Service quality [electronic resource] : a global perspective / guest editor, Steve Tax.

by Tax, Steve | ProQuest (Firm).

Series: International journal of service industry management ; v.14, no. 2Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2003Online access: Click to View Availability: No items available.

Research in e-service [electronic resource] / Guest editor Dr. Ko de Ruyter.

by de Ruyter, Dr. Ko | ProQuest (Firm).

Series: International Journal of Service Industry ManagementNo. 5 ; v. 13.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2002Online access: Click to View Availability: No items available.

Leisure marketing [electronic resource] : a global perspective / Susan Horner, John Swarbrooke.

by Horner, Susan | Swarbrooke, John.

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Amsterdam ; London : Elsevier Butterworth-Heinemann, 2005Online access: Click to View Availability: No items available.

Serve and learn [electronic resource] : implementing and evaluating service-learning in middle and high schools / Florence Fay Pritchard, George I. Whitehead, III.

by Pritchard, Florence Fay, 1936- | Whitehead, George I | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Mahwah, N.J. : L. Erlbaum Associates, 2004Online access: Click to View Availability: No items available.

Services research in a cross-cultural/cross-national context [electronic resource] / guest editor: John B. Ford.

by Ford, John B | ProQuest (Firm).

Series: International marketing review ; v.22, no. 3Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005Online access: Click to View Availability: No items available.

Cultural perspectives on services marketing [electronic resource] / guest editor: Michael Laroche.

by La Roche, Michael | ProQuest (Firm).

Series: Journal of services marketing ; v.19, no. 3Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005Online access: Click to View Availability: No items available.

QUIS 9 [electronic resource] / Guest editor: Anders Gustafsson.

by Gustafsson, Anders | ProQuest (Firm).

Series: International journal of service industry management ; v.16, no. 2Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005Online access: Click to View Availability: No items available.

QUIS 9 symposium [electronic resource] : service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson.

by Evardsson, Bo | Gustafsson, Anders | ProQuest (Firm).

Series: Managing service quality an international journal ; v.15, no. 2Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005Online access: Click to View Availability: No items available.

Relationship marketing in services [electronic resource] / guest editor, Jay Kandampully.

by Kandampully, Jay | ProQuest (Firm).

Series: Journal of services marketing ; v.16, no. 7Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2002Online access: Click to View Availability: No items available.

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