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Research in e-service [electronic resource] / Guest editor Dr. Ko de Ruyter.

Contributor(s): de Ruyter, Dr. Ko | ProQuest (Firm)Material type: Text

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TextSeries: International Journal of Service Industry ManagementNo. 5 ; v. 13.Publication details: Bradford, England : Emerald Group Publishing, c2002Description: 114 pSubject(s): Electronic commerce | Service industries -- ManagementGenre/Form: Electronic books.LOC classification: HF5548.32 | .R47 2002Online resources: Click to View

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Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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