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Service quality [electronic resource] : a global perspective / guest editor, Steve Tax.

Contributor(s): Tax, Steve | ProQuest (Firm)Material type: Text

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TextSeries: International journal of service industry management ; v.14, no. 2Publication details: Bradford, England : Emerald Group Publishing, c2003Description: 95 pSubject(s): Industrial management | Service industries -- ManagementGenre/Form: Electronic books.LOC classification: HD9980.5 | .S47 2003Online resources: Click to View

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Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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