Results of search for 'ccl=su:"Consumer satisfaction"' › Brickfields Asia College Library catalog

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		Crowning the customer : how to become customer-driven / Feargal Quinn. by Quinn, Feargal. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dublin : O'Brien Press, 1990Availability: Items available for loan: UNIMY (1) Call number: HF5415.5 Q56 1990. Add to cart (remove)
		No cover image available Consumer boycotts [electronic resource] : effecting change through the marketplace and the media / Monroe Friedman. by Friedman, Monroe \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : Routledge, 1999Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Customer-centered telecommunications services marketing [electronic resource] / Karen G. Strouse. by Strouse, Karen G \| ProQuest (Firm). Series: Artech House telecommunications libraryMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Boston : Artech House, c2004Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Secret service [electronic resource] : hidden systems that deliver unforgettable customer service / John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson. by DiJulius, John R, 1964- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2003Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available The joyless economy [electronic resource] : the psychology of human satisfaction / Tibor Scitovsky. by Scitovsky, Tibor \| ProQuest (Firm). Edition: Rev. ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : Oxford University Press, 1992Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius. by DiJulius, John R, 1964- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2008Other title: To providing a world-class customer experience.Online access: Click to View Availability: No items available. Add to cart (remove)
		Looking beyond the runway [electronic resource] : airlines innovating with best practices while facing realities / Nawal K. Taneja. by Taneja, Nawal K \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Burlington, VT : Ashgate, 2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon. by Inghilleri, Leonardo \| Solomon, Micah \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2010Online access: Click to View Availability: No items available. Add to cart (remove)
		Six sigma in HR transformation [electronic resource] : achieving excellence in service delivery / Mircea Albeanu and Ian Hunter with Jo Radford. by Albeanu, Mircea \| Hunter, Ian \| Radford, Jo \| ProQuest (Firm). Series: Gower HR transformation seriesMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Farnham, U.K. : Gower, 2010Online access: Click to View Availability: No items available. Add to cart (remove)
		Marketingziel Kundenbindung [electronic resource] : die Kundenkarte im Einzelhandel / Thomas vor der Sielhorst. by Sielhorst, Thomas vor der \| ProQuest (Firm). Edition: 1. Aufl.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hamburg : IGEL Verlag, 2009Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Modern analysis of customer surveys [electronic resource] : with applications using R / edited by Ron S. Kenett, Silvia Salini. by Kenett, Ron \| Salini, Silvia \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chichester : John Wiley & Sons, 2011Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Service quality [electronic resource] : research perspectives / Benjamin Schneider, Susan S. White. by Schneider, Benjamin, 1938- \| White, Susan S \| ProQuest (Firm). Series: Foundations for organizational scienceMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : Sage Publications, c2004Online access: Click to View Availability: No items available. Add to cart (remove)
		The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra. by Rao, Ajit [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Los Angeles, [California] : SAGE, 2012Copyright date: 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Service quality measurement [electronic resource] : issues and perspectives / L.L.R. Rodrigues ... [et al.]. by Rodrigues, L. L. R \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hamburg : Anchor Academic Pub., 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results / Larry Freed. by Freed, Larry. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2013]Online access: Click to View Availability: No items available. Add to cart (remove)
		Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation / Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward. by Blunt, Carolyn \| Hill-Wilson, Martin \| Ward, Andrew. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Chichester, England : Wiley, 2013Copyright date: 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Mobile telecommunication customer loyalty in Nigeria : determining factors / Olayiwola Bello. by Bello, Olayiwola [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hamburg, Germany : Diplomica Verlag, 2013Copyright date: 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler. by Trefler, Alan [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, David Jaffe. by Price, Bill, 1950- [author.] \| Jaffe, David, 1963- [author.]. Edition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: San Francisco, California : Jossey-Bass, [2015]Copyright date: 2015Online access: Click to View Availability: No items available. Add to cart (remove)
		The Huawei story / Tian Tao with Wu Chunbo. by Tao, Tian [author.] \| Chunbo, Wu [author.]. Material type: Text; Format: available online ; Nature of contents: ; Literary form: Not fiction Publisher: Thousand Oaks : SAGE Publications India Pvt. Limited, 2015Online access: Click to View Availability: No items available. Add to cart (remove)

		Crowning the customer : how to become customer-driven / Feargal Quinn. by Quinn, Feargal. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Dublin : O'Brien Press, 1990Availability: Items available for loan: UNIMY (1) Call number: HF5415.5 Q56 1990. Add to cart (remove)
		No cover image available Consumer boycotts [electronic resource] : effecting change through the marketplace and the media / Monroe Friedman. by Friedman, Monroe \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : Routledge, 1999Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Customer-centered telecommunications services marketing [electronic resource] / Karen G. Strouse. by Strouse, Karen G \| ProQuest (Firm). Series: Artech House telecommunications libraryMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Boston : Artech House, c2004Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Secret service [electronic resource] : hidden systems that deliver unforgettable customer service / John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson. by DiJulius, John R, 1964- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2003Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available The joyless economy [electronic resource] : the psychology of human satisfaction / Tibor Scitovsky. by Scitovsky, Tibor \| ProQuest (Firm). Edition: Rev. ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : Oxford University Press, 1992Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius. by DiJulius, John R, 1964- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2008Other title: To providing a world-class customer experience.Online access: Click to View Availability: No items available. Add to cart (remove)
		Looking beyond the runway [electronic resource] : airlines innovating with best practices while facing realities / Nawal K. Taneja. by Taneja, Nawal K \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Burlington, VT : Ashgate, 2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon. by Inghilleri, Leonardo \| Solomon, Micah \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2010Online access: Click to View Availability: No items available. Add to cart (remove)
		Six sigma in HR transformation [electronic resource] : achieving excellence in service delivery / Mircea Albeanu and Ian Hunter with Jo Radford. by Albeanu, Mircea \| Hunter, Ian \| Radford, Jo \| ProQuest (Firm). Series: Gower HR transformation seriesMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Farnham, U.K. : Gower, 2010Online access: Click to View Availability: No items available. Add to cart (remove)
		Marketingziel Kundenbindung [electronic resource] : die Kundenkarte im Einzelhandel / Thomas vor der Sielhorst. by Sielhorst, Thomas vor der \| ProQuest (Firm). Edition: 1. Aufl.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hamburg : IGEL Verlag, 2009Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Modern analysis of customer surveys [electronic resource] : with applications using R / edited by Ron S. Kenett, Silvia Salini. by Kenett, Ron \| Salini, Silvia \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chichester : John Wiley & Sons, 2011Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Service quality [electronic resource] : research perspectives / Benjamin Schneider, Susan S. White. by Schneider, Benjamin, 1938- \| White, Susan S \| ProQuest (Firm). Series: Foundations for organizational scienceMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : Sage Publications, c2004Online access: Click to View Availability: No items available. Add to cart (remove)
		The little book of big customer satisfaction measurement / Ajit Rao, Subhash Chandra. by Rao, Ajit [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Los Angeles, [California] : SAGE, 2012Copyright date: 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Service quality measurement [electronic resource] : issues and perspectives / L.L.R. Rodrigues ... [et al.]. by Rodrigues, L. L. R \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hamburg : Anchor Academic Pub., 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Innovating analytics : word of mouth index--use the next generation of net promoter to increase sales and drive results / Larry Freed. by Freed, Larry. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : John Wiley & Sons, Inc., [2013]Online access: Click to View Availability: No items available. Add to cart (remove)
		Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation / Carolyn Blunt and Martin Hill-Wilson ; cover design by Andrew Ward. by Blunt, Carolyn \| Hill-Wilson, Martin \| Ward, Andrew. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Chichester, England : Wiley, 2013Copyright date: 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Mobile telecommunication customer loyalty in Nigeria : determining factors / Olayiwola Bello. by Bello, Olayiwola [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hamburg, Germany : Diplomica Verlag, 2013Copyright date: 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler. by Trefler, Alan [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		Your customer rules! : delivering the Me2B experiences that today's customers demand / Bill Price, David Jaffe. by Price, Bill, 1950- [author.] \| Jaffe, David, 1963- [author.]. Edition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction Publisher: San Francisco, California : Jossey-Bass, [2015]Copyright date: 2015Online access: Click to View Availability: No items available. Add to cart (remove)
		The Huawei story / Tian Tao with Wu Chunbo. by Tao, Tian [author.] \| Chunbo, Wu [author.]. Material type: Text; Format: available online ; Nature of contents: ; Literary form: Not fiction Publisher: Thousand Oaks : SAGE Publications India Pvt. Limited, 2015Online access: Click to View Availability: No items available. Add to cart (remove)

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