Looking beyond the runway [electronic resource] : airlines innovating with best practices while facing realities / Nawal K. Taneja.

By: Taneja, Nawal KContributor(s): ProQuest (Firm)Material type: TextTextPublication details: Burlington, VT : Ashgate, 2010Description: lxxxiv, 267 p. : illISBN: 9780754699972 (electronic bk.)Subject(s): Airlines | Airlines -- Customer services | Automobile industry and trade | Aeronautics, Commercial | Consumer satisfactionGenre/Form: Electronic books.DDC classification: 387.7068/4 LOC classification: HE9776 | .T365 2010Online resources: Click to View
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Includes index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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