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		No cover image available QUIS 9 [electronic resource] / Guest editor: Anders Gustafsson. by Gustafsson, Anders \| ProQuest (Firm). Series: International journal of service industry management ; v.16, no. 2Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available QUIS 9 symposium [electronic resource] : service excellence in management / guest editors: Professor Anders Gustafsson and Professor Bo Evardsson. by Evardsson, Bo \| Gustafsson, Anders \| ProQuest (Firm). Series: Managing service quality an international journal ; v.15, no. 2Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2005Online access: Click to View Availability: No items available. Add to cart (remove)
		Service innovation / Anders Gustafsson, Per Kristensson, Gary R. Schirr, and Lars Witell. by Gustafsson, Anders, 1964- [author.] \| Kristensson, Per [author.] \| Schirr, Gary R [author.] \| Witell, Lars [author.]. Series: Service systems and innovations in business and society collectionEdition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016Online access: Click to View Availability: No items available. Add to cart (remove)
		Service innovation / Anders Gustafsson, Per Kristensson, Gary R. Schirr, and Lars Witell. by Gustafsson, Anders, 1964- [author.] \| Kristensson, Per [author.] \| Schirr, Gary R [author.] \| Witell, Lars [author.]. Series: Service systems and innovations in business and society collectionEdition: First edition.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016Online access: Click to View Availability: No items available. Add to cart (remove)