Results of search for 'ccl=su:"customer"' › Brickfields Asia College Library catalog

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		Looking beyond the runway [electronic resource] : airlines innovating with best practices while facing realities / Nawal K. Taneja. by Taneja, Nawal K \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Burlington, VT : Ashgate, 2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon. by Inghilleri, Leonardo \| Solomon, Micah \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available The experience effect [electronic resource] : engage your customers with a consistent and memorable brand experience / Jim Joseph. by Joseph, Jim, 1963- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Customer experience management [electronic resource] : a revolutionary approach to connecting with your customers / Bernd H. Schmitt. by Schmitt, Bernd \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : Wiley, c2003Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available And the clients went wild! [electronic resource] : how savvy professionals win all the business they want / Maribeth Kuzmeski. by Kuzmeski, Maribeth \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2010Online access: Click to View Availability: No items available. Add to cart (remove)
		Marketingziel Kundenbindung [electronic resource] : die Kundenkarte im Einzelhandel / Thomas vor der Sielhorst. by Sielhorst, Thomas vor der \| ProQuest (Firm). Edition: 1. Aufl.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hamburg : IGEL Verlag, 2009Online access: Click to View Availability: No items available. Add to cart (remove)
		Pramien in Bonusprogrammen [electronic resource] : eine empirische Untersuchung / Barbara Gerner. by Gerner, Barbara \| ProQuest (Firm). Series: DiplomarbeitMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hamburg : Diplom.de, 2007Dissertation note: Diplomarbeit--Universitat zu Koln, 2006. Online access: Click to View Availability: No items available. Add to cart (remove)
		Slow down, sell faster! [electronic resource] : understand your customer's buying process and maximize your sales / Kevin Davis. by Davis, Kevin \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2011Online access: Click to View Availability: No items available. Add to cart (remove)
		Microsoft Dynamics CRM 2011 administration bible [electronic resource] / Matthew Wittemann and Geoff Ables. by Wittemann, Matthew \| Ables, Geoff. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Indianapolis, Ind. : Wiley, c2011Online access: Click to View Availability: No items available. Add to cart (remove)
		Auditing social media [electronic resource] : a governance and risk guide / Peter R. Scott, J. Mike Jacka. by Scott, Peter R, 1964- \| Jacka, J. Mike \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2011Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Pre-commerce [electronic resource] : how companies and customers are transforming business together / Bob Pearson with Dan Zehr. by Pearson, Bob, 1962- \| Zehr, Dan. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2011Online access: Click to View Availability: No items available. Add to cart (remove)
		The store in the hood [electronic resource] : a century of ethnic business and conflict / Steven J. Gold. by Gold, Steven J. (Steven James) \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Lanham : Rowman & Littlefield Publishers, c2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Selling to the new elite [electronic resource] : discover the secret to winning over your wealthiest prospects / Jim Taylor, Stephen Kraus, and Doug Harrison. by Taylor, Jim, 1947- \| Harrison, Doug, 1965- \| Kraus, Stephen \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMA, 2011Online access: Click to View Availability: No items available. Add to cart (remove)
		The new relationship marketing : how to build a large, loyal, profitable network using the social Web / Mari Smith ; foreword by Guy Kawasaki. by Smith, Mari, 1966- [author.] \| Kawasaki, Guy [author of introduction, etc.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2011Copyright date: 2011Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Wired and dangerous [electronic resource] : how your customers have changed and what to do about it / Chip R. Bell, John R. Patterson. by Bell, Chip R \| Patterson, John R. (John Rice), 1951- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Berrett-Koehler Publishers, c2011Online access: Click to View Availability: No items available. Add to cart (remove)
		Private banking [electronic resource] : building a culture of excellence / Boris F. J. Collardi. by Collardi, Boris F. J \| ProQuest (Firm). Series: Wiley financeMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Singapore : John Wiley & Sons Singapore Pte. Ltd., c2012Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Social network analysis in telecommunications [electronic resource] / Carlos Andre Reis Pinheiro. by Reis Pinheiro, Carlos Andre, 1940- \| ProQuest (Firm). Series: Wiley and SAS business seriesMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, NJ : Wiley, c2011Online access: Click to View Availability: No items available. Add to cart (remove)
		The ultimate online customer service guide [electronic resource] : how to connect with your customers to sell more! / by Marsha Collier. by Collier, Marsha \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2011Online access: Click to View Availability: No items available. Add to cart (remove)
		Open services innovation [electronic resource] : rethinking your business to grow and compete in a new era / Henry Chesbrough. by Chesbrough, Henry William \| ProQuest (Firm). Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco, Calif. : Jossey-Bass, 2011Online access: Click to View Availability: No items available. Add to cart (remove)
		Behavioural finance for private banking [electronic resource] / Thorsten Hens and Kremena Bachmann. by Hens, Thorsten \| Bachmann, Kremena \| ProQuest (Firm). Series: Wiley finance seriesMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chichester [England] ; Hoboken, N.J. : John Wiley & Sons, c2008Other title: Behavioral finance for private banking.Online access: Click to View Availability: No items available. Add to cart (remove)

		Looking beyond the runway [electronic resource] : airlines innovating with best practices while facing realities / Nawal K. Taneja. by Taneja, Nawal K \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Burlington, VT : Ashgate, 2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon. by Inghilleri, Leonardo \| Solomon, Micah \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available The experience effect [electronic resource] : engage your customers with a consistent and memorable brand experience / Jim Joseph. by Joseph, Jim, 1963- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Customer experience management [electronic resource] : a revolutionary approach to connecting with your customers / Bernd H. Schmitt. by Schmitt, Bernd \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : Wiley, c2003Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available And the clients went wild! [electronic resource] : how savvy professionals win all the business they want / Maribeth Kuzmeski. by Kuzmeski, Maribeth \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2010Online access: Click to View Availability: No items available. Add to cart (remove)
		Marketingziel Kundenbindung [electronic resource] : die Kundenkarte im Einzelhandel / Thomas vor der Sielhorst. by Sielhorst, Thomas vor der \| ProQuest (Firm). Edition: 1. Aufl.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hamburg : IGEL Verlag, 2009Online access: Click to View Availability: No items available. Add to cart (remove)
		Pramien in Bonusprogrammen [electronic resource] : eine empirische Untersuchung / Barbara Gerner. by Gerner, Barbara \| ProQuest (Firm). Series: DiplomarbeitMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hamburg : Diplom.de, 2007Dissertation note: Diplomarbeit--Universitat zu Koln, 2006. Online access: Click to View Availability: No items available. Add to cart (remove)
		Slow down, sell faster! [electronic resource] : understand your customer's buying process and maximize your sales / Kevin Davis. by Davis, Kevin \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2011Online access: Click to View Availability: No items available. Add to cart (remove)
		Microsoft Dynamics CRM 2011 administration bible [electronic resource] / Matthew Wittemann and Geoff Ables. by Wittemann, Matthew \| Ables, Geoff. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Indianapolis, Ind. : Wiley, c2011Online access: Click to View Availability: No items available. Add to cart (remove)
		Auditing social media [electronic resource] : a governance and risk guide / Peter R. Scott, J. Mike Jacka. by Scott, Peter R, 1964- \| Jacka, J. Mike \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2011Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Pre-commerce [electronic resource] : how companies and customers are transforming business together / Bob Pearson with Dan Zehr. by Pearson, Bob, 1962- \| Zehr, Dan. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2011Online access: Click to View Availability: No items available. Add to cart (remove)
		The store in the hood [electronic resource] : a century of ethnic business and conflict / Steven J. Gold. by Gold, Steven J. (Steven James) \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Lanham : Rowman & Littlefield Publishers, c2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Selling to the new elite [electronic resource] : discover the secret to winning over your wealthiest prospects / Jim Taylor, Stephen Kraus, and Doug Harrison. by Taylor, Jim, 1947- \| Harrison, Doug, 1965- \| Kraus, Stephen \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMA, 2011Online access: Click to View Availability: No items available. Add to cart (remove)
		The new relationship marketing : how to build a large, loyal, profitable network using the social Web / Mari Smith ; foreword by Guy Kawasaki. by Smith, Mari, 1966- [author.] \| Kawasaki, Guy [author of introduction, etc.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2011Copyright date: 2011Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Wired and dangerous [electronic resource] : how your customers have changed and what to do about it / Chip R. Bell, John R. Patterson. by Bell, Chip R \| Patterson, John R. (John Rice), 1951- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Berrett-Koehler Publishers, c2011Online access: Click to View Availability: No items available. Add to cart (remove)
		Private banking [electronic resource] : building a culture of excellence / Boris F. J. Collardi. by Collardi, Boris F. J \| ProQuest (Firm). Series: Wiley financeMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Singapore : John Wiley & Sons Singapore Pte. Ltd., c2012Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Social network analysis in telecommunications [electronic resource] / Carlos Andre Reis Pinheiro. by Reis Pinheiro, Carlos Andre, 1940- \| ProQuest (Firm). Series: Wiley and SAS business seriesMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, NJ : Wiley, c2011Online access: Click to View Availability: No items available. Add to cart (remove)
		The ultimate online customer service guide [electronic resource] : how to connect with your customers to sell more! / by Marsha Collier. by Collier, Marsha \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2011Online access: Click to View Availability: No items available. Add to cart (remove)
		Open services innovation [electronic resource] : rethinking your business to grow and compete in a new era / Henry Chesbrough. by Chesbrough, Henry William \| ProQuest (Firm). Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco, Calif. : Jossey-Bass, 2011Online access: Click to View Availability: No items available. Add to cart (remove)
		Behavioural finance for private banking [electronic resource] / Thorsten Hens and Kremena Bachmann. by Hens, Thorsten \| Bachmann, Kremena \| ProQuest (Firm). Series: Wiley finance seriesMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chichester [England] ; Hoboken, N.J. : John Wiley & Sons, c2008Other title: Behavioral finance for private banking.Online access: Click to View Availability: No items available. Add to cart (remove)

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