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The art of winning commitment [electronic resource] : 10 ways leaders can engage minds, hearts, and spirits / Dick Richards.

by Richards, Dick, 1943- | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: New York : AMACOM, c2004Other title: 10 ways leaders can engage minds, hearts, and spirits.Online access: Click to View Availability: No items available.

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen.

by Allen, Danica R, 1959- [author.] | American Society for Quality.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2004Copyright date: 2004Online access: Click to View Availability: No items available.

Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations / Derek R. Allen.

by Allen, Danica R, 1959- [author.] | American Society for Quality.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2004Copyright date: 2004Online access: Click to View Availability: No items available.

Customer loyalty programmes and clubs [electronic resource] / Stephan A. Butscher.

by Butscher, Stephan A | Butscher, Stephan A. Customer clubs and loyalty programmes | ProQuest (Firm).

Edition: 2nd ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Aldershot, England ; Burlington, VT : Gower, c2002Online access: Click to View Availability: No items available.

Customer loyalty programmes and clubs [electronic resource] / Stephan A. Butscher.

by Butscher, Stephan A | Butscher, Stephan A. Customer clubs and loyalty programmes | ProQuest (Firm).

Edition: 2nd ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Aldershot, England ; Burlington, VT : Gower, c2002Online access: Click to View Availability: No items available.

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior / Michael W. Lowenstein.

by Lowenstein, Michael W, 1942- [author.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2011Copyright date: 2012Online access: Click to View Availability: No items available.

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior / Michael W. Lowenstein.

by Lowenstein, Michael W, 1942- [author.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2011Copyright date: 2012Online access: Click to View Availability: No items available.

Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein.

by Goldstein, Sheldon D [author.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009Copyright date: 2010Online access: Click to View Availability: No items available.

Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein.

by Goldstein, Sheldon D [author.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009Copyright date: 2010Online access: Click to View Availability: No items available.

Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes.

by Hayes, Bob E, 1963- [author.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009Online access: Click to View Availability: No items available.

Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes.

by Hayes, Bob E, 1963- [author.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009Online access: Click to View Availability: No items available.

Brand management for international hotels [electronic resource] / Maria Patricia.

by Patricia, Maria | ProQuest (Firm).

Edition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Chandni Chowk, Delhi : Global Media, 2009Online access: Click to View Availability: No items available.

Brand management for international hotels [electronic resource] / Maria Patricia.

by Patricia, Maria | ProQuest (Firm).

Edition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Chandni Chowk, Delhi : Global Media, 2009Online access: Click to View Availability: No items available.

Brand imitation [electronic resource] / S.S. Kaptan, Sanjay Pandey.

by Kaptan, S. S | Pandey, Sanjay | ProQuest (Firm).

Edition: Rev. ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Mumbai [India] : Himalaya Pub. House, 2010Online access: Click to View Availability: No items available.

Brand imitation [electronic resource] / S.S. Kaptan, Sanjay Pandey.

by Kaptan, S. S | Pandey, Sanjay | ProQuest (Firm).

Edition: Rev. ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Mumbai [India] : Himalaya Pub. House, 2010Online access: Click to View Availability: No items available.

Loyalty to loyalty [electronic resource] : Josiah Royce and the genuine moral life / Mathew A. Foust.

by Foust, Mathew A | ProQuest (Firm).

Series: American philosophyEdition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: New York : Fordham University Press, 2012Online access: Click to View Availability: No items available.

Loyalty to loyalty [electronic resource] : Josiah Royce and the genuine moral life / Mathew A. Foust.

by Foust, Mathew A | ProQuest (Firm).

Series: American philosophyEdition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: New York : Fordham University Press, 2012Online access: Click to View Availability: No items available.

Northern Ireland's lost opportunity [electronic resource] : the frustrated promise of political loyalism / Tony Novosel.

by Novosel, Tony | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London : Pluto Press, 2013Online access: Click to View Availability: No items available.

Northern Ireland's lost opportunity [electronic resource] : the frustrated promise of political loyalism / Tony Novosel.

by Novosel, Tony | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: London : Pluto Press, 2013Online access: Click to View Availability: No items available.

The frontier of loyalty [electronic resource] : political exiles in the age of the nation-state / Yossi Shain ; with a new preface.

by Shain, Yossi, 1956- | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Ann Arbor : University of Michigan Press, c2005Dissertation note: Originally presented as the author's thesis (Ph. D.)--Yale. Online access: Click to View Availability: No items available.

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