Results of search for 'ccl=su:"customer"' › Brickfields Asia College Library catalog

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		No cover image available Consumer-brand relationships [electronic resource] : insights for theory and practice / edited by Susan Fournier, Michael Breazeale, and Marc Fetscherin. by Fournier, Susan \| Breazeale, Michael, 1964- \| Fetscherin, Marc \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London ; New York : Routledge, 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Statistical methods in customer relationship management [electronic resource] / V. Kumar, J. Andrew Petersen. by Kumar, V, 1957- \| Petersen, J. Andrew \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Banking services and the consumer [electronic resource] : a report / by the National Consumer Council. by Consumer Focus (Great Britain) \| ProQuest (Firm). Series: Routledge library editions. Banking & finance ; v. 37Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Routledge, 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available New service development [electronic resource] : creating memorable experiences / editors, James A. Fitzsimmons & Mona J. Fitzsimmons. by Fitzsimmons, James A \| Fitzsimmons, Mona J \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : Sage Publications, c2000Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Service quality [electronic resource] : research perspectives / Benjamin Schneider, Susan S. White. by Schneider, Benjamin, 1938- \| White, Susan S \| ProQuest (Firm). Series: Foundations for organizational scienceMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : Sage Publications, c2004Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Developing a market orientation [electronic resource] / Rohit Deshpande, editor. by Deshpande, Rohit \| ProQuest (Firm) \| Marketing Science Institute. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : Sage Publications, c1999Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Service leadership [electronic resource] : the quest for competitive advantage / Svafa Gronfeldt , Judith Strother. by Gronfeldt, Svafa \| Strother, Judith B \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Thousand Oaks : SAGE Publications, c2006Online access: Click to View Availability: No items available. Add to cart (remove)
		Soul trader [electronic resource] : putting the heart back into your business / Rasheed Ogunlaru. by Ogunlaru, Rasheed, 1970- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, c2012Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Managing knock your socks off service [electronic resource] / Chip R. Bell and Ron Zemke ; illustrations by John Bush. by Bell, Chip R \| Zemke, Ron \| Zielinski, David \| ProQuest (Firm). Edition: 2nd ed. / revisions by Chip R. Bell and Dave Zielinski.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2007Online access: Click to View Availability: No items available. Add to cart (remove)
		An introduction to supply chain management [electronic resource] : a global supply chain support perspective / Edmund Prater and Kim Whitehead. by Prater, Edmund \| Whitehead, Kim. Series: 2013 digital library \| Supply and operations management collectionEdition: 1st ed.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publication details: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Business model design and learning [electronic resource] : a strategic guide / Barbara Spencer. by Spencer, Barbara. Series: 2013 digital library \| Strategic management collectionEdition: 1st ed.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publication details: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Service-ability [electronic resource] : create a customer centric culture and gain competitive advantage / Kevin Robson. by Robson, Kevin \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chichester : Wiley, 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Customer relationship management using business intelligence [electronic resource] / by Graham R. Sturdy. by Sturdy, Graham R \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Newcastle upon Tyne : Cambridge Scholars Pub., 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Microsoft Dynamics CRM 2011 customization & configuration (MB2-866) certification guide [electronic resource] : a practical guide to customizing and configuring Microsoft Dynamics CRM 2011 focused on helping you pass the certification exam / Neil Benson. by Benson, Neil \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Birminghan, UK : Packt Pub., 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Project stakeholder management [electronic resource] / Pernille Eskerod and Anna Lund Jepsen. by Eskerod, Pernille \| Jepsen, Anna Lund, 1963- \| ProQuest (Firm). Series: Fundamentals of project managementMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Burlington, Vt. : Gower, 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Conflict management for managers [electronic resource] : resolving workplace, client, and policy disputes / Susan S. Raines. by Raines, Susan S \| ProQuest (Firm). Series: Jossey-Bass business & management seriesEdition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Oracle CRM On Demand administration essentials [electronic resource] : a one-stop implementation reference guide to Oracle CRM on Demand, the world's best-selling brand of CRM technology / Padmanabha Rao, Venkatesan Sundaram. by Rao, Padmanabha \| Sundarm, Venkatesan \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Birmingham, UK : Packt Pub., 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Microsoft Dynamics CRM 2011 applications (MB2-868) certification guide [electronic resource] : a practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam / Danny Varghese. by Varghese, Danny \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Birmingham, England : Packt Publishing, c2013Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Microsoft Dynamics CRM 2011 scripting cookbook [electronic resource] : over 50 recipes to extend system customization in Dynamics CRM 2011 through client-side scripting / Nicolae Tarla. by Tarla, Nicolae \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Birmingham, UK : Packt, c2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Organizational schizophrenia : impact on customer service quality / Gopal K. Gureja. by Gureja, Gopal K [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Los Angeles, [California] : Sage, 2013Copyright date: 2013Online access: Click to View Availability: No items available. Add to cart (remove)

		No cover image available Consumer-brand relationships [electronic resource] : insights for theory and practice / edited by Susan Fournier, Michael Breazeale, and Marc Fetscherin. by Fournier, Susan \| Breazeale, Michael, 1964- \| Fetscherin, Marc \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London ; New York : Routledge, 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Statistical methods in customer relationship management [electronic resource] / V. Kumar, J. Andrew Petersen. by Kumar, V, 1957- \| Petersen, J. Andrew \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Banking services and the consumer [electronic resource] : a report / by the National Consumer Council. by Consumer Focus (Great Britain) \| ProQuest (Firm). Series: Routledge library editions. Banking & finance ; v. 37Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Routledge, 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available New service development [electronic resource] : creating memorable experiences / editors, James A. Fitzsimmons & Mona J. Fitzsimmons. by Fitzsimmons, James A \| Fitzsimmons, Mona J \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : Sage Publications, c2000Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Service quality [electronic resource] : research perspectives / Benjamin Schneider, Susan S. White. by Schneider, Benjamin, 1938- \| White, Susan S \| ProQuest (Firm). Series: Foundations for organizational scienceMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : Sage Publications, c2004Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Developing a market orientation [electronic resource] / Rohit Deshpande, editor. by Deshpande, Rohit \| ProQuest (Firm) \| Marketing Science Institute. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Thousand Oaks, Calif. : Sage Publications, c1999Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Service leadership [electronic resource] : the quest for competitive advantage / Svafa Gronfeldt , Judith Strother. by Gronfeldt, Svafa \| Strother, Judith B \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Thousand Oaks : SAGE Publications, c2006Online access: Click to View Availability: No items available. Add to cart (remove)
		Soul trader [electronic resource] : putting the heart back into your business / Rasheed Ogunlaru. by Ogunlaru, Rasheed, 1970- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London ; Philadelphia : Kogan Page, c2012Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Managing knock your socks off service [electronic resource] / Chip R. Bell and Ron Zemke ; illustrations by John Bush. by Bell, Chip R \| Zemke, Ron \| Zielinski, David \| ProQuest (Firm). Edition: 2nd ed. / revisions by Chip R. Bell and Dave Zielinski.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2007Online access: Click to View Availability: No items available. Add to cart (remove)
		An introduction to supply chain management [electronic resource] : a global supply chain support perspective / Edmund Prater and Kim Whitehead. by Prater, Edmund \| Whitehead, Kim. Series: 2013 digital library \| Supply and operations management collectionEdition: 1st ed.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publication details: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Business model design and learning [electronic resource] : a strategic guide / Barbara Spencer. by Spencer, Barbara. Series: 2013 digital library \| Strategic management collectionEdition: 1st ed.Material type: Text; Format: available online ; Literary form: Not fiction ; Audience: Specialized; Publication details: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Service-ability [electronic resource] : create a customer centric culture and gain competitive advantage / Kevin Robson. by Robson, Kevin \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chichester : Wiley, 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Customer relationship management using business intelligence [electronic resource] / by Graham R. Sturdy. by Sturdy, Graham R \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Newcastle upon Tyne : Cambridge Scholars Pub., 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Microsoft Dynamics CRM 2011 customization & configuration (MB2-866) certification guide [electronic resource] : a practical guide to customizing and configuring Microsoft Dynamics CRM 2011 focused on helping you pass the certification exam / Neil Benson. by Benson, Neil \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Birminghan, UK : Packt Pub., 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Project stakeholder management [electronic resource] / Pernille Eskerod and Anna Lund Jepsen. by Eskerod, Pernille \| Jepsen, Anna Lund, 1963- \| ProQuest (Firm). Series: Fundamentals of project managementMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Burlington, Vt. : Gower, 2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Conflict management for managers [electronic resource] : resolving workplace, client, and policy disputes / Susan S. Raines. by Raines, Susan S \| ProQuest (Firm). Series: Jossey-Bass business & management seriesEdition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Oracle CRM On Demand administration essentials [electronic resource] : a one-stop implementation reference guide to Oracle CRM on Demand, the world's best-selling brand of CRM technology / Padmanabha Rao, Venkatesan Sundaram. by Rao, Padmanabha \| Sundarm, Venkatesan \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Birmingham, UK : Packt Pub., 2012Online access: Click to View Availability: No items available. Add to cart (remove)
		Microsoft Dynamics CRM 2011 applications (MB2-868) certification guide [electronic resource] : a practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam / Danny Varghese. by Varghese, Danny \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Birmingham, England : Packt Publishing, c2013Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Microsoft Dynamics CRM 2011 scripting cookbook [electronic resource] : over 50 recipes to extend system customization in Dynamics CRM 2011 through client-side scripting / Nicolae Tarla. by Tarla, Nicolae \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Birmingham, UK : Packt, c2013Online access: Click to View Availability: No items available. Add to cart (remove)
		Organizational schizophrenia : impact on customer service quality / Gopal K. Gureja. by Gureja, Gopal K [author.]. Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Los Angeles, [California] : Sage, 2013Copyright date: 2013Online access: Click to View Availability: No items available. Add to cart (remove)

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Your search returned 347 results.