Involving customers in new service development (Record no. 97513)

MARC details
000 -LEADER
fixed length control field 01600nam a2200421Ia 4500
001 - CONTROL NUMBER
control field EBC1214953
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20240120140706.0
006 - FIXED-LENGTH DATA ELEMENTS--ADDITIONAL MATERIAL CHARACTERISTICS
fixed length control field m o d |
007 - PHYSICAL DESCRIPTION FIXED FIELD--GENERAL INFORMATION
fixed length control field cr cn|||||||||
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 060609s2006 enka sb 001 0 eng d
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
Canceled/invalid LC control number 2006045832
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 1860946690
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781860946691
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
Canceled/invalid ISBN 9781860948893
035 ## - SYSTEM CONTROL NUMBER
System control number (MiAaPQ)EBC1214953
035 ## - SYSTEM CONTROL NUMBER
System control number (Au-PeEL)EBL1214953
035 ## - SYSTEM CONTROL NUMBER
System control number (CaPaEBR)ebr10699098
035 ## - SYSTEM CONTROL NUMBER
System control number (CaONFJC)MIL186745
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)815742085
040 ## - CATALOGING SOURCE
Original cataloging agency MiAaPQ
Transcribing agency MiAaPQ
Modifying agency MiAaPQ
050 #4 - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF5415.153
Item number .I586 2006
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.5/75
Edition number 22
245 00 - TITLE STATEMENT
Title Involving customers in new service development
Medium [electronic resource] /
Statement of responsibility, etc. editors, Bo Edvardsson ... [et al.].
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London :
Name of publisher, distributor, etc. Imperial College Press ;
Place of publication, distribution, etc. Hackensack, NJ ;
-- London :
Name of publisher, distributor, etc. Distributed by World Scientific Publishing Co.,
Date of publication, distribution, etc. c2006.
300 ## - PHYSICAL DESCRIPTION
Extent viii, 323 p. :
Other physical details ill.
490 0# - SERIES STATEMENT
Series statement Series on technology management ;
Volume/sequential designation v. 11
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references and index.
533 ## - REPRODUCTION NOTE
Type of reproduction Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element New products
General subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Service industries
General subdivision Management.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Creative ability in business.
655 #4 - INDEX TERM--GENRE/FORM
Genre/form data or focus term Electronic books.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Edvardsson, Bo,
Dates associated with a name 1952-
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element ProQuest (Firm)
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=1214953">https://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=1214953</a>
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