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		No cover image available Designing mobile service systems [electronic resource] / Els van de Kar, Alexander Verbraeck ; in collaboration with Wieke Bockstael-Blok ... [et al.]. by Kar, Els van de \| Verbraeck, Alexander \| ProQuest (Firm). Series: Research in design series ; v. 2.Edition: 2nd ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Amsterdam : IOS Press, c2008Online access: Click to View Availability: No items available. Add to cart (remove)
		Service desk and incident manager : careers in IT service management / Peter Wheatcroft. by Wheatcroft, Peter [author.]. Series: BCS Guides to IT RolesMaterial type: Text; Format: available online ; Literary form: Not fiction Publisher: Wiltshire, England : BCS The Chartered Institute for IT, 2014Copyright date: 2014Online access: Click to View Availability: No items available. Add to cart (remove)
		A service engineering method for knowledge-intense person-oriented services / Philipp Menschner. by Menschner, Philipp [author.]. Series: Research on IT/Service/Innovation/Collaboration ; Volume 4Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Kassel, Germany : kassel university press, 2015Copyright date: 2015Online access: Click to View Availability: No items available. Add to cart (remove)
		A service engineering method for knowledge-intense person-oriented services / Philipp Menschner. by Menschner, Philipp [author.]. Series: Research on IT/Service/Innovation/Collaboration ; Volume 4Material type: Text; Format: available online ; Literary form: Not fiction Publisher: Kassel, Germany : kassel university press, 2015Copyright date: 2015Online access: Click to View Availability: No items available. Add to cart (remove)