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Shine using brain science to get the best from your people Edward M. Hallowell.

by Hallowell, Edward M.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston, Mass. Harvard Business Review Press, c Availability: Items available for loan: UNIMY (1) Call number: HF5549.5 M63 H345 2011 da.

Crowning the customer : how to become customer-driven / Feargal Quinn.

by Quinn, Feargal.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Dublin : O'Brien Press, 1990Availability: Items available for loan: UNIMY (1) Call number: HF5415.5 Q56 1990.

Consumer boycotts [electronic resource] : effecting change through the marketplace and the media / Monroe Friedman.

by Friedman, Monroe | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: New York : Routledge, 1999Online access: Click to View Availability: No items available.

The essentials of the new workplace [electronic resource] : a guide to the human impact of modern working practices / edited by David Holman ... [et al.].

by Holman, David (David J.) | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Chichester, West Sussex, UK ; Hoboken, N.J. : John Wiley & Sons, c2005Online access: Click to View Availability: No items available.

Customer-centered telecommunications services marketing [electronic resource] / Karen G. Strouse.

by Strouse, Karen G | ProQuest (Firm).

Series: Artech House telecommunications libraryMaterial type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Boston : Artech House, c2004Online access: Click to View Availability: No items available.

Secret service [electronic resource] : hidden systems that deliver unforgettable customer service / John R. DiJulius III ; foreword by Bill Capodagli and Lynn Jackson.

by DiJulius, John R, 1964- | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: New York : AMACOM, c2003Online access: Click to View Availability: No items available.

The 7 hidden reasons employees leave [electronic resource] : how to recognize the subtle signs and act before it's too late / Leigh Branham.

by Branham, Leigh | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: New York : American Management Association, c2005Other title: Seven hidden reasons employees leave.Online access: Click to View Availability: No items available.

The joyless economy [electronic resource] : the psychology of human satisfaction / Tibor Scitovsky.

by Scitovsky, Tibor | ProQuest (Firm).

Edition: Rev. ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: New York : Oxford University Press, 1992Online access: Click to View Availability: No items available.

Uw gehoor is uitstekend! Wat zegt u dokter? [electronic resource] : over onverklaarde en verklaarde klachten in de KNO-heelkunde / onder redactie van B. E. Glazenburg en M. S. Vos.

by Glazenburg, B. E | Vos, M. S | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Hague, Netherlands : Gilsum, NH : Kugler ; Pathway Book Service[distributor for US and Canada], 2003Online access: Click to View Availability: No items available.

Housing decisions in later life [electronic resource] / Roger Clough ... [et al.].

by Clough, Roger | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Houndmills, Basingstoke, Hampshire ; New York, N.Y. : Palgrave Macmillan, 2004Online access: Click to View Availability: No items available.

What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius.

by DiJulius, John R, 1964- | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2008Other title: To providing a world-class customer experience.Online access: Click to View Availability: No items available.

The change cycle [electronic resource] : how people can survive and thrive in organizational change / Ann Salerno & Lillie Brock.

by Salerno, Ann, 1957- | Brock, Lillie, 1956- | ProQuest (Firm).

Edition: 1st ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: San Francisco : Berrett-Koehler Publishers, c2008Online access: Click to View Availability: No items available.

Love it, don't leave it [electronic resource] : 26 ways to get what you want at work / Beverly Kaye and Sharon Jordan-Evans.

by Kaye, Beverly L | Jordan-Evans, Sharon, 1946- | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: San Francisco : Berrett-Koehler, c2003Online access: Click to View Availability: No items available.

Assessing satisfaction in health and long term care [electronic resource] : practical approaches to hearing the voices of consumers / Robert A. Applebaum, Jane K. Straker, Scott M. Geron.

by Applebaum, Robert | Geron, Scott, 1952- | Straker, Jane K | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: New York : Springer, c2000Online access: Click to View Availability: No items available.

Recruiting, retaining, and retraining secondary school teachers and principals in Sub-Saharan Africa [electronic resource] / Aidan Mulkeen ... [et al.].

by Mulkeen, Aidan | World Bank. Africa Regional Office. Human Development Dept | ProQuest (Firm).

Series: Africa Region human development series | World Bank working paper ; no. 99.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Washington, D.C. : World Bank, Africa Region, Human Development Dept., c2007Online access: Click to View Availability: No items available.

The meaning of activities in the dwelling and residential environment [electronic resource] : a structural approach in people-environment relations / door Janine Meesters.

by Meesters, Janine, 1981- | ProQuest (Firm).

Series: Sustainable urban areas ; 27.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Language: English Summary language: Dutch Publication details: Amsterdam : Delft : IOS Press ; Delft University Press, c2009Online access: Click to View Availability: No items available.

Making a living while making a difference [electronic resource] : conscious careers for an era of interdependence / Melissa Everett.

by Everett, Melissa | ProQuest (Firm).

Edition: Rev. ed.Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Gabriola Island, B.C. : New Society Publishers, 2007Online access: Click to View Availability: No items available.

Looking beyond the runway [electronic resource] : airlines innovating with best practices while facing realities / Nawal K. Taneja.

by Taneja, Nawal K | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Burlington, VT : Ashgate, 2010Online access: Click to View Availability: No items available.

Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon.

by Inghilleri, Leonardo | Solomon, Micah | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: New York : American Management Association, 2010Online access: Click to View Availability: No items available.

Six sigma in HR transformation [electronic resource] : achieving excellence in service delivery / Mircea Albeanu and Ian Hunter with Jo Radford.

by Albeanu, Mircea | Hunter, Ian | Radford, Jo | ProQuest (Firm).

Series: Gower HR transformation seriesMaterial type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Farnham, U.K. : Gower, 2010Online access: Click to View Availability: No items available.

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