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		No cover image available Business service management best practices [electronic resource] / [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab]. by Darmawan, Budi \| Cox, Kimberly \| Ragab, Bahaeldin \| International Business Machines Corporation. International Technical Support Organization \| ProQuest (Firm). Series: IBM redbooksEdition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Austin, TX : IBM, International Technical Support Organization, c2004Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Business service management best practices [electronic resource] / [Budi Darmawan, Kimberly Cox, Bahaeldin Ragab]. by Darmawan, Budi \| Cox, Kimberly \| Ragab, Bahaeldin \| International Business Machines Corporation. International Technical Support Organization \| ProQuest (Firm). Series: IBM redbooksEdition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Austin, TX : IBM, International Technical Support Organization, c2004Online access: Click to View Availability: No items available. Add to cart (remove)

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