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Service quality [electronic resource] : crossing boundaries / guest editor, Steve Tax.

by Tax, Steve | ProQuest (Firm).

Series: Managing service quality ; v.13, no. 2Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2003Online access: Click to View Availability: No items available.

Service quality [electronic resource] : a global perspective / guest editor, Steve Tax.

by Tax, Steve | ProQuest (Firm).

Series: International journal of service industry management ; v.14, no. 2Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Bradford, England : Emerald Group Publishing, c2003Online access: Click to View Availability: No items available.

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