Transforming health care [electronic resource] : Virginia Mason Medical Center's pursuit of the perfect patient experience / Charles Kenney.

By: Kenney, CharlesContributor(s): ProQuest (Firm)Material type: TextTextPublication details: Boca Raton : CRC Press, 2011Description: xxii, 223 p. : illSubject(s): Virginia Mason Medical Center | Health services administration -- United States | Health facilities -- Administration -- Standards -- United States | Medical care -- United StatesGenre/Form: Electronic books.DDC classification: 362.12068 LOC classification: RA971 | .K4393 2011Online resources: Click to View
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Includes bibliographical references and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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