Transforming health care Virginia Mason Medical Center's pursuit of the perfect patient experience /
Kenney, Charles.
Transforming health care Virginia Mason Medical Center's pursuit of the perfect patient experience / [electronic resource] : Charles Kenney. - Boca Raton : CRC Press, 2011. - xxii, 223 p. : ill.
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Virginia Mason Medical Center.
Health services administration--United States.
Health facilities--Administration--Standards--United States.
Medical care--United States.
Electronic books.
RA971 / .K4393 2011
362.12068
Transforming health care Virginia Mason Medical Center's pursuit of the perfect patient experience / [electronic resource] : Charles Kenney. - Boca Raton : CRC Press, 2011. - xxii, 223 p. : ill.
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Virginia Mason Medical Center.
Health services administration--United States.
Health facilities--Administration--Standards--United States.
Medical care--United States.
Electronic books.
RA971 / .K4393 2011
362.12068