Successful business process management : what you need to know to get results / Paula K. Berman.

By: Berman, Paula K [author.]Material type: TextTextPublisher: New York : American Management Association, [2014]Copyright date: 2014Description: 1 online resource (283 pages)Content type: text Media type: computer Carrier type: online resourceISBN: 9780814434024Subject(s): Workflow -- Management | Organizational effectiveness -- Management | Industrial managementGenre/Form: Electronic books.Additional physical formats: Print version:: Successful business process management : what you need to know to get results.DDC classification: 658 LOC classification: HD62.17 | .B47 2014Online resources: Click to View
Contents:
part one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen.
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Includes index.

part one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen.

Description based on print version record.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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