Successful business process management : what you need to know to get results /
Berman, Paula K.,
Successful business process management : what you need to know to get results / Paula K. Berman. - 1 online resource (283 pages)
Includes index.
part one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen.
9780814434024
Workflow--Management.
Organizational effectiveness--Management.
Industrial management.
Electronic books.
HD62.17 / .B47 2014
658
Successful business process management : what you need to know to get results / Paula K. Berman. - 1 online resource (283 pages)
Includes index.
part one. Reviewing the definitions -- part two. Building an effective process system -- part three. Creating or revising a procedure -- part four. Making procedures real -- part five. Reviewing the skills required to make process improvement happen.
9780814434024
Workflow--Management.
Organizational effectiveness--Management.
Industrial management.
Electronic books.
HD62.17 / .B47 2014
658