Business process management journal. Volume 13, Number 6, Mobile customer relationship management [electronic resource].

Contributor(s): ProQuest (Firm)Material type: TextTextPublication details: [Bradford, England] : Emerald, 2007Description: p. 751-874 : illSubject(s): Industrial management | Reengineering (Management) | Total quality managementGenre/Form: Electronic books.LOC classification: HD28 | .B843136 2007Online resources: Click to View
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Includes bibliographical references.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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