Business process management journal. Volume 13, Number 6, Mobile customer relationship management

Business process management journal. Volume 13, Number 6, Mobile customer relationship management [electronic resource]. - [Bradford, England] : Emerald, 2007. - p. 751-874 : ill.

Includes bibliographical references.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.






Industrial management.
Reengineering (Management)
Total quality management.


Electronic books.

HD28 / .B843136 2007