Class acts [electronic resource] : service and inequality in luxury hotels / Rachel Sherman.

By: Sherman, Rachel, 1970-Contributor(s): ProQuest (Firm)Material type: TextTextPublication details: Berkeley : University of California Press, c2006Description: xii, 366 pSubject(s): Hospitality industry -- Customer services -- United States | Hotels -- United States -- Management | Luxuries -- Social aspects -- United States | Social classes -- United StatesGenre/Form: Electronic books.DDC classification: 647.94068 LOC classification: TX911.3.C8 | S54 2006Online resources: Click to View
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Includes bibliographical references and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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