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Service quality a global perspective /

Service quality a global perspective / [electronic resource] : guest editor, Steve Tax. - Bradford, England : Emerald Group Publishing, c2003. - 95 p. - International journal of service industry management ; v.14, no. 2 .

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

ISBN:

Subjects--Topical Terms:
Industrial management.
Service industries--Management.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HD9980.5 / .S47 2003

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