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Research in e-service

Research in e-service [electronic resource] / Guest editor Dr. Ko de Ruyter. - Bradford, England : Emerald Group Publishing, c2002. - 114 p. - International Journal of Service Industry Management. No. 5 ; Vol. 13 . - International Journal of Service Industry Management. No. 5 ; v. 13. .

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

ISBN:

Subjects--Topical Terms:
Electronic commerce.
Service industries--Management.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HF5548.32 / .R47 2002

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