Reinventing the patient experience [electronic resource] : strategies for hospital leaders / Jon B. Christianson ... [et al.].

Contributor(s): Christianson, Jon B | ProQuest (Firm)Material type: TextTextSeries: Management series (Ann Arbor, Mich.)Publication details: Chicago : Health Administration Press, c2007Description: xii, 188 pSubject(s): Hospital care -- United States | Hospital patients -- Care -- United States | Hospitals -- United States -- AdministrationGenre/Form: Electronic books.DDC classification: 362.11 LOC classification: RA965.6 | .R48 2007Online resources: Click to View
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Includes bibliographical references.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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