Reinventing the patient experience strategies for hospital leaders /

Reinventing the patient experience strategies for hospital leaders / [electronic resource] : Jon B. Christianson ... [et al.]. - Chicago : Health Administration Press, c2007. - xii, 188 p. - Management series (Ann Arbor, Mich.) . - Management series (Ann Arbor, Mich.) .

Includes bibliographical references.


Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.






Hospital care--United States.
Hospital patients--Care--United States.
Hospitals--Administration.--United States


Electronic books.

RA965.6 / .R48 2007

362.11