Customer service in the information environment / Guy St. Clair.

By: St. Clair, Guy, 1940-Material type: TextTextSeries: Information services managementPublisher: London ; New Jersey : Bowker-Saur, [1993]Copyright date: 1993Description: 1 online resource (158 pages)Content type: text Media type: computer Carrier type: online resourceISBN: 9783110956788Subject(s): Information services | Information services industry -- Customer servicesGenre/Form: Electronic books.Additional physical formats: Print version:: Customer service in the information environment.DDC classification: 338.4/70255 LOC classification: Z674.4 | .S73 1993Online resources: Click to View
Contents:
part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user.
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Includes bibliographical references (pages [139]-141) and index.

part I. Customer service: an introduction -- part II. Initial stages -- part III. The players -- part Ivolume Key tools -- part volume Benefits to the customer/user.

Description based on print version record.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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