Services management [electronic resource] : (including skill development) / K. Ramachandra, B. Chandrashekara, S. Shivakumar.

By: Ramachandra, KContributor(s): Chandrashekara, B | Shivakumar, S | ProQuest (Firm)Material type: TextTextPublication details: Mumbai [India] : Himalaya Pub. House, 2010Edition: Rev. edDescription: 262 p. : illSubject(s): Service industries -- Management | Hospitality industry -- Management | Customer services -- ManagementGenre/Form: Electronic books.LOC classification: HD9980.5 | .R36 2010Online resources: Click to View
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Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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