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Services management (including skill development) /

Ramachandra, K.

Services management (including skill development) / [electronic resource] : K. Ramachandra, B. Chandrashekara, S. Shivakumar. - Rev. ed. - Mumbai [India] : Himalaya Pub. House, 2010. - 262 p. : ill.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

ISBN:

Subjects--Topical Terms:
Service industries--Management.
Hospitality industry--Management.
Customer services--Management.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: HD9980.5 / .R36 2010

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