Journey to excellence : how Baldridge Health Care leaders succeed / Kathleen J. Goonan, Joseph A. Muzikowski, Patricia K. Stoltz.

By: Goonan, Kathleen Jennison [author.]Contributor(s): Muzikowski, Joseph A [author.] | Stoltz, Patricia K [author.] | American Society for Quality [issuing body.]Material type: TextTextPublisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009Description: 1 online resource (248 pages) : illustrationsContent type: text Media type: computer Carrier type: online resourceISBN: 9780873897358Subject(s): Baldrige National Quality Program (National Institute of Standards and Technology) | Health services administrationGenre/Form: Electronic books.Additional physical formats: Print version:: Journey to excellence : how Baldridge Health Care leaders succeed.DDC classification: 362.1068 LOC classification: RA971 | .G625 2009Online resources: Click to View
Contents:
Introduction -- Baldrige -- The journey -- Leadership -- Assessment -- Sensemaking -- Execution -- Results -- Conclusion.
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Includes bibliographical references (pages 207-213) and index.

Introduction -- Baldrige -- The journey -- Leadership -- Assessment -- Sensemaking -- Execution -- Results -- Conclusion.

Description based on print version record.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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