Virtual reference training the complete guide to providing anytime, anywhere answers /
Hirko, Buff.
Virtual reference training the complete guide to providing anytime, anywhere answers / [electronic resource] : Buff Hirko, Mary Bucher Ross. - Chicago : American Library Association, 2004. - v, 160 p. : ill.
Includes bibliographical references (p. 153-155) and index.
Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills, and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : face-to-face and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Electronic reference services (Libraries)--Study and teaching--Washington (State)--Case studies.
Electronic reference services (Libraries)--Study and teaching.
Reference librarians--Training of.
Reference librarians--In-service training.
Electronic books.
Z711.45 / .H57 2004
025.5/24
Virtual reference training the complete guide to providing anytime, anywhere answers / [electronic resource] : Buff Hirko, Mary Bucher Ross. - Chicago : American Library Association, 2004. - v, 160 p. : ill.
Includes bibliographical references (p. 153-155) and index.
Beyond shazam! : training for virtual reference -- Introduction, Washington's Statewide Virtual Reference Project -- Core competencies : knowledge, skills, and aptitudes needed for virtual reference -- Learning through using : the constructivist approach -- Multiple ways of learning : face-to-face and online, individual and collaborative -- Getting started : curriculum development -- Learning activities : taking the user perspective -- Model reference : online behaviors -- Evaluation, modification, and follow-up.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Electronic reference services (Libraries)--Study and teaching--Washington (State)--Case studies.
Electronic reference services (Libraries)--Study and teaching.
Reference librarians--Training of.
Reference librarians--In-service training.
Electronic books.
Z711.45 / .H57 2004
025.5/24