000			01600nam a2200421Ia 4500
001			EBC1214953
003			MiAaPQ
005			20240120140706.0
006			m o d |
007			cr cn|||||||||
008			060609s2006 enka sb 001 0 eng d
010			_z 2006045832
020			_z1860946690
020			_z9781860946691
020			_z9781860948893
035			_a(MiAaPQ)EBC1214953
035			_a(Au-PeEL)EBL1214953
035			_a(CaPaEBR)ebr10699098
035			_a(CaONFJC)MIL186745
035			_a(OCoLC)815742085
040			_aMiAaPQ _cMiAaPQ _dMiAaPQ
050		4	_aHF5415.153 _b.I586 2006
082	0	4	_a658.5/75 _222
245	0	0	_aInvolving customers in new service development _h[electronic resource] / _ceditors, Bo Edvardsson ... [et al.].
260			_aLondon : _bImperial College Press ; _aHackensack, NJ ; _aLondon : _bDistributed by World Scientific Publishing Co., _cc2006.
300			_aviii, 323 p. : _bill.
490	0		_aSeries on technology management ; _vv. 11
504			_aIncludes bibliographical references and index.
533			_aElectronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650		0	_aNew products _xManagement.
650		0	_aCustomer relations.
650		0	_aService industries _xManagement.
650		0	_aCreative ability in business.
655		4	_aElectronic books.
700	1		_aEdvardsson, Bo, _d1952-
710	2		_aProQuest (Firm)
856	4	0	_uhttps://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=1214953 _zClick to View
999			_c97513 _d97513