000 02448nam a2200433 a 4500
001 EBC1195911
003 MiAaPQ
005 20240120140029.0
006 m o d |
007 cr cn|||||||||
008 000821s2001 caua sb 001 0 eng d
010 _z 00011069
020 _z0761920781 (cloth : alk. paper)
020 _z9780761920786
020 _z9781452267104 (e-book)
035 _a(MiAaPQ)EBC1195911
035 _a(Au-PeEL)EBL1195911
035 _a(CaPaEBR)ebr10716067
035 _a(CaONFJC)MIL673222
035 _a(OCoLC)850163443
040 _aMiAaPQ
_cMiAaPQ
_dMiAaPQ
043 _an-us---
050 4 _aHD4605
_b.A667 2001
082 0 4 _a352.3/214/0973
_221
100 1 _aAmmons, David N.
245 1 0 _aMunicipal benchmarks
_h[electronic resource] :
_bassessing local performance and establishing community standards /
_cDavid N. Ammons.
250 _a2nd ed.
260 _aThousand Oaks, Calif. :
_bSage Publications,
_cc2001.
300 _aix, 501 p. :
_bill.
504 _aIncludes bibliographical references (p. 471-481) and index.
505 0 _aIntroduction -- Performance measurement and benchmarking -- Animal control -- City attorney -- City clerk -- Courts -- Development administration -- Emergency communications -- Emergency medical services -- Finance -- Fire service -- Fleet maintenance -- Gas and electric services -- Human resource administration -- Information systems -- Library -- Management services executive offices, budget, management audit -- Parking services -- Parks and recreation -- Police -- Property appraisal -- Public health -- Public transit -- Public works engineering and miscellaneous services -- Purchasing and warehousing -- Risk management -- Social services -- Solid waste collection -- Streets, sidewalks, and storm drainage -- Traffic engineering and control -- Utilities business office -- Water and sewer services -- Performance milestones.
533 _aElectronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650 0 _aMunicipal services
_zUnited States
_xEvaluation.
650 0 _aMunicipal government
_zUnited States
_xEvaluation.
650 0 _aBenchmarking (Managememt)
_zUnited States.
655 4 _aElectronic books.
710 2 _aProQuest (Firm)
856 4 0 _uhttps://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=1195911
_zClick to View
999 _c96794
_d96794