000 00358nam a2200121Ia 4500
008 230817s9999||||xx |||||||||||||| ||und||
020 _a9780765617705
082 _a658.81
_b2560
100 _aRichard L. Oliver
245 0 _aSatisfaction
_ba behavioral perspective on the consumer
_cRichard L. Oliver
250 _a2nd.
260 _aArmonk, N.Y.
_bM.E. Sharpe
_c2010
999 _c7653
_d7653