000 | 00349nam a2200121Ia 4500 | ||
---|---|---|---|
008 | 230817s9999||||xx |||||||||||||| ||und|| | ||
020 | _a9780875841434 | ||
082 |
_a658 _b2553 |
||
100 | _aJames L. Heskett | ||
245 | 0 |
_aManaging in the service economy _cJames L. Heskett |
|
250 | _a1st. | ||
260 |
_aBoston, Mass. _bHarvard Business School Press _c1986 |
||
999 |
_c7646 _d7646 |