| 000 | 00324nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 230817s9999||||xx |||||||||||||| ||und|| | ||
| 020 | _a9780132849029 | ||
| 082 |
_a658.56 _b439 |
||
| 100 | _aJohn Bank | ||
| 245 | 4 |
_aThe essence of total quality management _cJohn Bank |
|
| 250 | _a1st. | ||
| 260 |
_aNew York _bPrentice Hall _c1992 |
||
| 999 |
_c5532 _d5532 |
||