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020 | _a9789839214468 | ||
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100 | _aThomas J Stevenin | ||
245 | 0 |
_aPeople power : tapping the spirit of quality performance and service in your organization / _cThomas J Stevenin |
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260 |
_bAdvantage Quest Publications, _c1997. _aPetaling Jaya : |
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300 | _a182 pages ; 23 cm | ||
942 | _2ddc |