| 000 | 01798nam a2200445 i 4500 | ||
|---|---|---|---|
| 001 | EBC4734131 | ||
| 003 | MiAaPQ | ||
| 005 | 20240121102918.0 | ||
| 006 | m o d | | ||
| 007 | cr cnu|||||||| | ||
| 008 | 170621t20172017enk ob 001 0 eng d | ||
| 020 | _z9780745399089 | ||
| 020 | _a9781786800145 (e-book) | ||
| 035 | _a(MiAaPQ)EBC4734131 | ||
| 035 | _a(Au-PeEL)EBL4734131 | ||
| 035 | _a(CaPaEBR)ebr11387687 | ||
| 035 | _a(CaONFJC)MIL987712 | ||
| 035 | _a(OCoLC)962394560 | ||
| 040 |
_aMiAaPQ _beng _erda _epn _cMiAaPQ _dMiAaPQ |
||
| 043 | _ae-uk--- | ||
| 050 | 4 |
_aHE8788 _b.W663 2017 |
|
| 082 | 0 |
_a658.812 _223 |
|
| 100 | 1 |
_aWoodcock, Jamie, _eauthor. |
|
| 245 | 1 | 0 |
_aWorking the phones : _bcontrol and resistance in call centres / _cJamie Woodcock. |
| 264 | 1 |
_aLondon, [England] : _bPluto Press, _c2017. |
|
| 264 | 4 | _c2017 | |
| 300 | _a1 online resource (202 pages) | ||
| 336 |
_atext _2rdacontent |
||
| 337 |
_acomputer _2rdamedia |
||
| 338 |
_aonline resource _2rdacarrier |
||
| 504 | _aIncludes bibliographical references and index. | ||
| 588 | _aDescription based on online resource; title from PDF title page (ebrary, viewed June 20, 2017). | ||
| 590 | _aElectronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 |
_aCall centers _xSocial aspects _zGreat Britain. |
|
| 650 | 0 |
_aCall center agents _zGreat Britain. |
|
| 655 | 4 | _aElectronic books. | |
| 776 | 0 | 8 |
_iPrint version: _aWoodcock, Jamie. _tWorking the phones : control and resistance in call centres. _dLondon, [England] : Pluto Press, c2017 _h200 pages _z9780745399089 |
| 797 | 2 | _aProQuest (Firm) | |
| 856 | 4 | 0 |
_uhttps://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=4734131 _zClick to View |
| 999 |
_c275119 _d275119 |
||