000			01551nam a22004214a 4500
001			EBC261407
003			MiAaPQ
005			20240120130023.0
006			m o d |
007			cr cn|||||||||
008			050412s2006 nju sb 001 0 eng
010			_z 2005040114
020			_z0805837884 (c. : alk. paper)
020			_z0805837892 (alk. paper)
035			_a(MiAaPQ)EBC261407
035			_a(Au-PeEL)EBL261407
035			_a(CaPaEBR)ebr10130696
035			_a(OCoLC)742296529
040			_aMiAaPQ _cMiAaPQ _dMiAaPQ
050		4	_aHD59.2 _b.H43 2006
082	0	4	_a659.2 _222
100	1		_aHearit, Keith Michael.
245	1	0	_aCrisis management by apology _h[electronic resource] : _bcorporate responses to allegations of wrongdoing / _cKeith Michael Hearit.
260			_aMahwah, N.J. : _bLawrence Erlbaum Associates, _cc2006.
300			_aix, 250 p.
490	1		_aLEA's communication series
504			_aIncludes bibliographical references (p. 219-240) and indexes.
533			_aElectronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650		0	_aCorporate image.
650		0	_aCrisis management.
650		0	_aApologizing.
650		0	_aCorporations _xPublic relations.
650		0	_aBusiness communication.
655		4	_aElectronic books.
710	2		_aProQuest (Firm)
830		0	_aLEA's communication series.
856	4	0	_uhttps://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=261407 _zClick to View
999			_c24439 _d24439