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008 040217s2004 nyu sb 001 0 eng
010 _z 2004003413
020 _z0814472532
035 _a(MiAaPQ)EBC3001780
035 _a(Au-PeEL)EBL3001780
035 _a(CaPaEBR)ebr10075568
035 _a(OCoLC)929146580
040 _aMiAaPQ
_cMiAaPQ
_dMiAaPQ
050 4 _aHE7551
_b.F59 2004
082 0 4 _a651.8/469
_222
100 1 _aFlynn, Nancy,
_d1956-
245 1 0 _aInstant messaging rules
_h[electronic resource] :
_ba business guide to managing policies, security, and legal issues for safe IM communication /
_cNancy Flynn.
260 _aNew York :
_bAmerican Management Association,
_cc2004.
300 _axii, 210 p.
504 _aIncludes bibliographical references and index.
505 0 _aThe case for instant messaging management -- IM is used by someone in nearly every us company -- Uncovering unauthorized IM use in your office -- What's the best way to manage employees' IM use? -- Establishing an e-risk management and compliance team -- Instant messaging pros and cons -- Employers are responsible for employees' wrongs -- Compounds confidentiality concerns -- Protecting privacy in the IM world -- Use written rules and policies to enforce your strategic IM management plan -- What constitutes appropriate (and inappropriate) IM content? -- Retaining IM business records -- Saving everything can be a costly mistake -- Discovery: when IM is used as evidence-for or against you -- Beware the destruction of IM evidence -- Training is essential to IM policy compliance -- Employee compliance is key to IM policy success -- IM is big on Wall Street -- Regulated firms playing catch-up with e-mail retention -- Regulations extend to main street, too -- Instant messaging rules.
533 _aElectronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650 0 _aInstant messaging.
650 0 _aElectronic mail messages.
650 0 _aBusiness communication.
655 4 _aElectronic books.
710 2 _aProQuest (Firm)
856 4 0 _uhttps://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=3001780
_zClick to View
999 _c144185
_d144186