000			02408nam a2200397 a 4500
001			EBC3001664
003			MiAaPQ
005			20240121041252.0
006			m o d |
007			cr cn|||||||||
008			050109s2005 ilu sb 001 0 eng
010			_z 2004030722
020			_z083890890X (pbk.)
035			_a(MiAaPQ)EBC3001664
035			_a(Au-PeEL)EBL3001664
035			_a(CaPaEBR)ebr10194712
035			_a(OCoLC)923564049
040			_aMiAaPQ _cMiAaPQ _dMiAaPQ
050		4	_aZ682 _b.M655 2005
082	0	4	_a023/.9 _222
100	1		_aMontgomery, Jack G.
245	1	0	_aConflict management for libraries _h[electronic resource] : _bstrategies for a positive, productive workplace / _cJack G. Montgomery and Eleanor I. Cook ; with contributions from Pat Wagner and Glenda Hubbard.
260			_aChicago : _bAmerican Library Association, _c2005.
300			_axii, 207 p.
504			_aIncludes bibliographical references (p. 195-201) and index.
505	0		_aWhen you go to work, you bring more than your lunch from home -- How to identify the actors in the play : all the world's a stage -- The role of unions -- The specter and reality of workplace violence -- The internal candidate -- But she's had such a hard life -- It is obvious we do not matter -- I don't have to listen to this! -- Love in the afternoon -- She's making me feel strange! -- Useless, totally useless! -- Let me do my job! -- What is taking those people so long? -- I've got a great idea for you! -- I'd really like to help Donnie -- This place is a zoo! -- The problem with Eddie -- Totally incompatible? -- Is it really all that important? -- Thou shalt not suffer -- It's happening again -- Developing emotional intelligence : a place to begin -- Planning for, not denial of workplace conflict -- Examining your organizational culture -- Leadership : so much more than management.
533			_aElectronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
650		0	_aLibrary personnel management.
650		0	_aConflict management.
655		4	_aElectronic books.
700	1		_aCook, Eleanor I.
700	1		_aWagner, Patricia Jean.
700	1		_aHubbard, Glenda T.
710	2		_aProQuest (Firm)
856	4	0	_uhttps://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=3001664 _zClick to View
999			_c144027 _d144028