| 000 | 03761nam a2200589 i 4500 | ||
|---|---|---|---|
| 001 | EBC2059109 | ||
| 003 | MiAaPQ | ||
| 005 | 20240121040901.0 | ||
| 006 | m o d | | ||
| 007 | cr cnu|||||||| | ||
| 008 | 150606s2015 nyu foab 001 0 eng d | ||
| 020 |
_z9781631571305 _qpaperback |
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| 020 |
_a9781631571312 _q(electronic bk.) |
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| 035 | _a(MiAaPQ)EBC2059109 | ||
| 035 | _a(Au-PeEL)EBL2059109 | ||
| 035 | _a(CaPaEBR)ebr11061077 | ||
| 035 | _a(CaONFJC)MIL791364 | ||
| 035 | _a(OCoLC)911187148 | ||
| 040 |
_aMiAaPQ _beng _erda _epn _cMiAaPQ _dMiAaPQ |
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| 050 | 4 |
_aHD30.3 _b.H954 2015 |
|
| 082 | 0 |
_a658.45 _223 |
|
| 100 | 1 |
_aHynes, Geraldine E., _eauthor. |
|
| 245 | 1 | 0 |
_aGet along, get it done, get ahead : _binterpersonal communication in the diverse workplace / _cGeraldine E. Hynes. |
| 250 | _aFirst edition. | ||
| 264 | 1 |
_aNew York, New York (222 East 46th Street, New York, NY 10017) : _bBusiness Expert Press, _c2015. |
|
| 300 | _a1 online resource (xii, 179 pages) | ||
| 336 |
_atext _2rdacontent |
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| 337 |
_acomputer _2rdamedia |
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| 338 |
_aonline resource _2rdacarrier |
||
| 490 | 1 |
_aCorporate communication collection, _x2156-8170 |
|
| 504 | _aIncludes bibliographical references (pages 169-174) and index. | ||
| 505 | 0 | _aPart 1. Communication cornerstones -- 1. Diversity appreciation -- 2. Cultural competence -- 3. The sequence for success -- Part 2. Get along -- 4. Strategies for finding out what's going on -- 5. Strategies for strengthening work relationships -- Part 3. Get it done -- 6. Strategies for communicating job expectations -- 7. Strategies for giving corrective feedback -- 8. Strategies for managing conflict -- 9. Strategies for detecting deception -- Part 4. Get ahead -- 10. Trends in the global work environment -- 11. Strategies for thriving in tomorrow's global workplace -- Appendix 1. Managerial communication competencies survey -- Appendix 2. Presentation rubric listener feedback about presentation -- Appendix 3. Work plan template -- Bibliography -- Index. | |
| 506 | 1 | _aAccess restricted to authorized users and institutions. | |
| 520 | 3 | _aThis book goes beyond descriptions of culture-bound business practices or prescriptions for valuing diversity. Because intercultural dynamics take place in domestic as well as multinational companies, all business professionals must be competent in interpersonal communication. This practical approach presents techniques for managers to reduce diversity miscues, strategies to respond to uncomfortable conversations, and innovative ways to bridge cultural gaps. Managers will learn how to build rapport and promote constructive behaviors in a diverse work environment. The book also offers guidelines for communicating internally as well as with external stakeholders, including a section on how to develop employees' communication competencies through formal training. | |
| 588 | _aTitle from PDF title page (viewed on June 6, 2015). | ||
| 590 | _aElectronic reproduction. Ann Arbor, MI : ProQuest, 2016. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries. | ||
| 650 | 0 | _aCommunication in management. | |
| 650 | 0 | _aIntercultural communication. | |
| 653 | _amanagerial communication | ||
| 653 | _adiversity | ||
| 653 | _ateams | ||
| 653 | _asupervisory communication | ||
| 653 | _ainterpersonal communication | ||
| 653 | _abusiness communication | ||
| 653 | _acultural competence | ||
| 653 | _atraining | ||
| 655 | 4 | _aElectronic books. | |
| 776 | 0 | 8 |
_iPrint version: _z9781631571305 |
| 797 | 2 | _aProQuest (Firm) | |
| 830 | 0 |
_aCorporate communication collection,. _x2156-8170 |
|
| 856 | 4 | 0 |
_uhttps://ebookcentral.proquest.com/lib/bacm-ebooks/detail.action?docID=2059109 _zClick to View |
| 999 |
_c135063 _d135063 |
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