000 | 00465nam a2200121Ia 4500 | ||
---|---|---|---|
008 | 140902 000 0 eng d | ||
020 | _a9781133188605 | ||
050 | 0 | 0 |
_aQA76.9.T43 B45 2013 _bQA76.9.T43 B45 2013 |
245 | 2 |
_aA guide to computer user support for help desk and support specialists _c c Fred Beisse. |
|
260 |
_aBoston, MA _bCourse Technology, Cengage Learning, c _2013. |
||
300 |
_axviii, 670 p. : _bill. _c24 cm. + 1 CD-ROM (4 3/4 in.) |
||
942 | _cBK | ||
999 |
_c10625 _d10625 |