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The world of customer service Pattie Gibson-Odgers.

by Gibson-Odgers, Pattie.

Edition: Third editionMaterial type: Text Text; Format: print ; Literary form: Not fiction Availability: Items available for loan: UNIMY (1) Call number: HF5415.5 .G52 2012.

An introduction to supply chain management [electronic resource] : a global supply chain support perspective / Edmund Prater and Kim Whitehead.

by Prater, Edmund | Whitehead, Kim.

Series: 2013 digital library | Supply and operations management collectionEdition: 1st ed.Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publication details: [New York, N.Y.] (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2013Online access: Click to View Availability: No items available.

Surprise! : The secret to customer loyalty in the service sector / Vincent P. Magnini.

by Magnini, Vincent P [author.].

Series: 2014 digital library | Marketing strategy collectionEdition: First edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015Other title: Secret to customer loyalty in the service sector..Online access: Click to View Availability: No items available.

A guide to sales management : a practitioner's view of trade sales organizations / Massimo Parravicini.

by Parravicini, Massimo [author.].

Series: Selling and sales force management collectionEdition: First edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015Online access: Click to View Availability: No items available.

A guide to sales management : a practitioner's view of trade sales organizations / Massimo Parravicini.

by Parravicini, Massimo [author.].

Series: Selling and sales force management collectionEdition: First edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015Online access: Click to View Availability: No items available.

Fostering brand community through social media / William F. Humphrey, Jr., Debra A. Laverie, and Shannon B. Rinaldo.

by Humphrey, William F [author.] | Laverie, Debra A [author.] | Rinaldo, Shannon B [author.].

Series: Digital and social media marketing and advertising collectionEdition: First edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016Online access: Click to View Availability: No items available.

Fostering brand community through social media / William F. Humphrey, Jr., Debra A. Laverie, and Shannon B. Rinaldo.

by Humphrey, William F [author.] | Laverie, Debra A [author.] | Rinaldo, Shannon B [author.].

Series: Digital and social media marketing and advertising collectionEdition: First edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016Online access: Click to View Availability: No items available.

Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam.

by Enz, Cathy A, 1956- [author.] | Kimes, Sheryl E [author.] | Siguaw, Judy A [author.] | Verma, Rohit [author.] | Walsh, Kate [author.] | Withiam, Glenn [editor.].

Series: Service systems and innovations in business and society collectionEdition: First edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016Online access: Click to View Availability: No items available.

Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry / Cathy A. Enz, Sheryl E. Kimes, Judy A. Siguaw, Rohit Verma, and Kate Walsh ; edited by Glenn Withiam.

by Enz, Cathy A, 1956- [author.] | Kimes, Sheryl E [author.] | Siguaw, Judy A [author.] | Verma, Rohit [author.] | Walsh, Kate [author.] | Withiam, Glenn [editor.].

Series: Service systems and innovations in business and society collectionEdition: First edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016Online access: Click to View Availability: No items available.

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