Achieve lasting process improvement [electronic resource] : reach Six Sigma goals without the pain / Bennet P. Lientz, Kathryn P. Rea.

By: Lientz, Bennet PContributor(s): Rea, Kathryn P | ProQuest (Firm)Material type: TextTextPublication details: San Diego, Calif. : Academic Press, c2002Description: xxii, 281 p. : illSubject(s): Management | Reengineering (Management)Genre/Form: Electronic books.DDC classification: 658.4/063 LOC classification: HD58.87 | .L54 2002Online resources: Click to View
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Includes bibliographical references (p. 273) and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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