IM and SMS reference services for libraries [electronic resource] / Amanda Bielskas and Kathleen M. Dreyer.

By: Bielskas, Amanda, 1974-Contributor(s): Dreyer, Kathleen M, 1972- | ProQuest (Firm)Material type: TextTextSeries: Tech set ; #19.Publication details: Chicago : ALA TechSource, an imprint of the American Library Association, c2012Description: xii, 107 p. : illSubject(s): Electronic reference services (Libraries) | Mobile communication systems -- Library applications | Instant messaging | Text messages (Cell phone systems)Genre/Form: Electronic books.LOC classification: TK5103.2 | .B54 2012Online resources: Click to View
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Includes bibliographical references and index.

Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.

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