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Co-creating service experience / guest editors, Dr Elina Jaakkola, Anu Helkkula and Dr Leena Aarikka-Stenroos.

by Jaakkola, Elina [editor.] | Helkkula, Anu [editor.] | Aarikka-Stenroos, Leena [editor.].

Series: Journal of Service Management ; Volume 26 Number 2Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: [Bradford, West Yorkshire, England] : Emerald, [2015]Copyright date: 2015Online access: Click to View Availability: No items available.

What great service leaders know and do : creating breakthroughs in service firm / James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger.

by Heskett, James L [author.] | Sasser, W. Earl [author.] | Schlesinger, Leonard A [author.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Oakland, California : Berrett-Koehler Publishers, Inc., 2015Copyright date: 2015Online access: Click to View Availability: No items available.

What great service leaders know and do : creating breakthroughs in service firm / James L. Heskett, W. Earl Sasser Jr., Leonard A. Schlesinger.

by Heskett, James L [author.] | Sasser, W. Earl [author.] | Schlesinger, Leonard A [author.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Oakland, California : Berrett-Koehler Publishers, Inc., 2015Copyright date: 2015Online access: Click to View Availability: No items available.

New technology-based firms in the new millennium. Volume XI / edited by Aard Groen, University of Twente, Enschede, The Netherlands, Gary Cook, University of Liverpool Management School, Liverpool, UK, Peter van der Sijde, VU University Amsterdam, Amsterdam, The Netherlands.

by Groen, Aard [editor.] | Cook, Gary [editor.] | Sijde, Peter van der [editor.].

Series: New technology-based firms in the new millennium ; Volume 11Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Bingley, [England] : Emerald, 2015Copyright date: 2015Online access: Click to View Availability: No items available.

New technology-based firms in the new millennium. Volume XI / edited by Aard Groen, University of Twente, Enschede, The Netherlands, Gary Cook, University of Liverpool Management School, Liverpool, UK, Peter van der Sijde, VU University Amsterdam, Amsterdam, The Netherlands.

by Groen, Aard [editor.] | Cook, Gary [editor.] | Sijde, Peter van der [editor.].

Series: New technology-based firms in the new millennium ; Volume 11Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Bingley, [England] : Emerald, 2015Copyright date: 2015Online access: Click to View Availability: No items available.

Contested powers : the politics of enregy and develpoment in Latin America / edited by John-Andrew McNeish, Axel Borchgrevink and Owen Logan.

by McNeish, John-Andrew [editor.] | Borchgrevink, Axel [editor.] | Logan, Owen, 1963- [editor.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: London, [England] : Zed Books, 2015Copyright date: 2015Online access: Click to View Availability: No items available.

Contested powers : the politics of enregy and develpoment in Latin America / edited by John-Andrew McNeish, Axel Borchgrevink and Owen Logan.

by McNeish, John-Andrew [editor.] | Borchgrevink, Axel [editor.] | Logan, Owen, 1963- [editor.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: London, [England] : Zed Books, 2015Copyright date: 2015Online access: Click to View Availability: No items available.

Make in India : which exports can drive the next wave of growth? / Rahul Anand, Kalpana Kochhar, and Saurabh Mishra.

by Anand, Rahul [author.] | Kochhar, Kalpana [author.] | Mishra, Saurabh [author.].

Series: IMF working paper ; WP/15/119.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Washington, D.C. : International Monetary Fund, [2015]Copyright date: 2015Online access: Click to View Availability: No items available.

Make in India : which exports can drive the next wave of growth? / Rahul Anand, Kalpana Kochhar, and Saurabh Mishra.

by Anand, Rahul [author.] | Kochhar, Kalpana [author.] | Mishra, Saurabh [author.].

Series: IMF working paper ; WP/15/119.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Washington, D.C. : International Monetary Fund, [2015]Copyright date: 2015Online access: Click to View Availability: No items available.

Communiquer son projet artistique / Jerome Ramacker.

by Ramacker, Jerome [author.].

Series: Non-marchandMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Liege : EdiPro, [2014]Copyright date: 2014Online access: Click to View Availability: No items available.

Communiquer son projet artistique / Jerome Ramacker.

by Ramacker, Jerome [author.].

Series: Non-marchandMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Liege : EdiPro, [2014]Copyright date: 2014Online access: Click to View Availability: No items available.

The handbook of service innovation / Renu Agarwal [and three others], editors.

by Agarwal, Renu [editor.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: London : Springer, [2015]Copyright date: 2015Online access: Click to View Availability: No items available.

The handbook of service innovation / Renu Agarwal [and three others], editors.

by Agarwal, Renu [editor.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: London : Springer, [2015]Copyright date: 2015Online access: Click to View Availability: No items available.

Unified military industries of the Soviet bloc : Hungary and the division of labor in military production / Pal Germuska.

by Germuska, Pal [author.].

Series: Harvard Cold War studies book seriesMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Lanham, Maryland : Lexington Books, 2015Copyright date: 2015Online access: Click to View Availability: No items available.

Unified military industries of the Soviet bloc : Hungary and the division of labor in military production / Pal Germuska.

by Germuska, Pal [author.].

Series: Harvard Cold War studies book seriesMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Lanham, Maryland : Lexington Books, 2015Copyright date: 2015Online access: Click to View Availability: No items available.

Who's buying household furnishings, services and supplies.

Series: Who's buying seriesMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Amityville, New York : New Strategist Press, 2015Copyright date: 2015Online access: Click to View Availability: No items available.

Who's buying household furnishings, services and supplies.

Series: Who's buying seriesMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Amityville, New York : New Strategist Press, 2015Copyright date: 2015Online access: Click to View Availability: No items available.

Service design and delivery : how design thinking can innovate business and add value to society / Toshiaki Kurokawa.

by Kurokawa, Toshiaki [author.].

Series: Service systems and innovations in business and society collectionEdition: First edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015Online access: Click to View Availability: No items available.

Service design and delivery : how design thinking can innovate business and add value to society / Toshiaki Kurokawa.

by Kurokawa, Toshiaki [author.].

Series: Service systems and innovations in business and society collectionEdition: First edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015Online access: Click to View Availability: No items available.

Captives of the Cold War economy [electronic resource] : the struggle for defense conversion in American communities / John J. Accordino.

by Accordino, John J | ProQuest (Firm).

Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction Publication details: Westport, Conn. : Praeger, c2000Online access: Click to View Availability: No items available.

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