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Surprise! : The secret to customer loyalty in the service sector / Vincent P. Magnini.

by Magnini, Vincent P [author.].

Series: 2014 digital library | Marketing strategy collectionEdition: First edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized; Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015Other title: Secret to customer loyalty in the service sector..Online access: Click to View Availability: No items available.

Effective client management in professional services : how to build successful client relationships / Jack Berkovi.

by Berkovi, Jack [author.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Surrey, England ; Burlington, Vermont : Gower Publishing Limited : Gower Publishing Company, 2014Copyright date: 2014Online access: Click to View Availability: No items available.

Beyond crisis : the financial performance of India's power sector / Mani Khurana and Sudeshna Ghosh Banerjee.

by Khurana, Mani [author.] | Banerjee, Sudeshna Ghosh [author.].

Series: A World Bank studyMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Washington District of Columbia : World Bank Group, [2015]Copyright date: 2015Online access: Click to View Availability: No items available.

Applied mechanics, materials, industry and manufacturing engineering : selected, peer reviewed papers from the 2012 2nd International Conference on Mechanical Engineering, Industry and Manufacturing Engineering (MEIME2012), June 23-24, 2012, Hefei, China / edited by Helen Zhang and David Jin.

by International Conference on Mechanical Engineering, Industry and Manufacturing Engineering (2012 : Hefei, China) [issuing body.] | Zhang, Helen | Jin, David.

Series: Applied mechanics and materials ; v. 164.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Durnten-Zurich, Switzerland ; Enfield, NH : Trans Tech Publications, [2012]Copyright date: 2012Online access: Click to View Availability: No items available.

Advances in chemistry research II : selected peer reviewed papers from the 2nd international conference on chemical engineering and advanced materials (CEAM 2012), July 13-15, 2012, Guangzhou, China / edited by Shuang Chen, Zhao-Tie Liu and Qingzhu Zeng.

by Chen, Shuang | Liu, Zhao-Tie | Zeng, Qungzhu.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Durnten-Zurich, Switzerland ; Enfield, New Hampshire : Trans Tech Publications, [2012]Copyright date: 2012Online access: Click to View Availability: No items available.

Education, industry and technology / edited by D. J. Waddington ; assisted by , J. W. Steward [and five others].

by Waddington, D. J [editor.] | Steward, J. W. (John William), 1944- [editor.] | International Council of Scientific Unions. Committee on the Teaching of Science [originator.] | Bangalore Conference on Science and Technology Education and Future Human Needs (1985).

Series: Science and technology education and future human needs ; Volume 3.Edition: First edition.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Oxford, England : Published for the ICSU Press by Pergamon Press, 1987Copyright date: 1987Online access: Click to View Availability: No items available.

Energy management and efficiency for the process industries / edited by Alan P. Rossiter, Beth P. Jones ; contributors Celestina (Tina) Akinradewo [and twenty four others].

by Rossiter, Alan P [editor.] | Jones, Beth P [editor.] | Akinradewo, Celestina (Tina) [contributor.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2015Copyright date: 2015Online access: Click to View Availability: No items available.

Industrial security : managing security in the 21st century / David L. Russell, Pieter Arlow.

by Russell, David L, 1942- [author.] | Arlow, Pieter [author.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Hoboken, New Jersey : Wiley, 2015Copyright date: 2015Online access: Click to View Availability: No items available.

The energy world is flat : opportunities from the end of peak oil / Daniel Lacalle, Diego Parrilla.

by Lacalle, Daniel [author.] | Parrilla, Diego, 1973- [author.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: West Sussex, England : Wiley, 2015Copyright date: 2015Online access: Click to View Availability: No items available.

Agricultural finance : from crops to land, water and infrastructure / Helyette Geman.

by Geman, Helyette [author.].

Series: Wiley finance seriesMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Chichester, West Sussex, United Kingdom : John Wiley and Sons, Inc., 2015Online access: Click to View Availability: No items available.

Companies and environmental impact : identification and visualization of key ecological indicators / Martin Knura.

by Knura, Martin [author.].

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Hamburg : Diplomica Verlag, 2014Online access: Click to View Availability: No items available.

Material science, manufacturing technology and advanced design technology : selected, peer reviewed papers from the 2014 International Conference on Materials Science and Manufacturing (ICMSM 2014), January 10-12, 2014, Yichang, China / edited by Qingzhou Xu.

by Xu, Qingzhou [editor.].

Series: Advanced materials research ; Volume 904.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Durnten-Zurich, Switzerland : Trans Tech Publications, 2014Distributor: Durnten-Zurich, Switzerland ; Enfield, New Hampshire : distributed worldwide by Trans Tech Publications, [date of distribution not identified]Copyright date: 2014Online access: Click to View Availability: No items available.

Engineering solutions for intensification of production : selected, peer reviewed papers from the 2014 2nd International Conference on Manufacturing Engineering and Technology for Manufacturing Growth (METMG 2014), January 20-21, 2014, Miami, State of Florida, USA / edited by Dayun Xu.

by Xu, Dayun [editor.].

Series: Advanced materials research ; Volume 902.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Zurich, Switzerland : TTP, 2014Copyright date: 2014Online access: Click to View Availability: No items available.

Material science, manufacturing technology and advanced design technology : selected, peer reviewed papers from the 2014 International Conference on Materials Science and Manufacturing (ICMSM 2014), January 10-12, 2014, Yichang, China / edited by Qingzhou Xu.

by Xu, Qingzhou [editor.].

Series: Advanced materials research ; Volume 904.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Durnten-Zurich, Switzerland : Trans Tech Publications, 2014Distributor: Durnten-Zurich, Switzerland ; Enfield, New Hampshire : distributed worldwide by Trans Tech Publications, [date of distribution not identified]Copyright date: 2014Online access: Click to View Availability: No items available.

Engineering solutions for intensification of production : selected, peer reviewed papers from the 2014 2nd International Conference on Manufacturing Engineering and Technology for Manufacturing Growth (METMG 2014), January 20-21, 2014, Miami, State of Florida, USA / edited by Dayun Xu.

by Xu, Dayun [editor.].

Series: Advanced materials research ; Volume 902.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Zurich, Switzerland : TTP, 2014Copyright date: 2014Online access: Click to View Availability: No items available.

Advanced Materials Conference (AMC 2012) : selected, peer reviewed papers from the Advanced Materials Conference (AMC 2012), December 12-13, 2012, Langkawi, Malaysia / edited by Rosdi Ibrahim [and five others].

by Ibrahim, Rosdi [editor.].

Series: Advanced materials research ; Volume 879.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Zurich, Switzerland : TTP, 2014Copyright date: 2014Online access: Click to View Availability: No items available.

Responsible mining : case studies in managing social and environmental risks in the developed world / edited by Michelle E. Jarvie-Eggart.

by Jarvie-Eggart, Michelle E [editor.] | Society for Mining, Metallurgy, and Exploration (U.S.).

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Englewood, Colorado : Society for Mining Metallurgy and Exploration (SME), 2015Copyright date: 2015Online access: Click to View Availability: No items available.

Harnessing of nonferrous minerals, metals and wastes : selected peer-reviewed papers from the 17th International Conference on Nonferrous Minerals and Metals, July 5-6, 2013, Ranchi, India / edited by Abhilash, B.D. Pandey and T.R. Mankhand.

by International Conference on Nonferrous Minerals and Metals (17th : 2013 : Ranchi, India) | Abhilash | Pandey, B. D | Mankhand, T. R.

Series: Advanced materials research ; 828Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Durnten-Zurich : bTrans Tech Publications, [2014]Copyright date: 2014Online access: Click to View Availability: No items available.

Advanced Materials Conference (AMC 2012) : selected, peer reviewed papers from the Advanced Materials Conference (AMC 2012), December 12-13, 2012, Langkawi, Malaysia / edited by Rosdi Ibrahim [and five others].

by Ibrahim, Rosdi [editor.].

Series: Advanced materials research ; Volume 879.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Zurich, Switzerland : TTP, 2014Copyright date: 2014Online access: Click to View Availability: No items available.

Responsible mining : case studies in managing social and environmental risks in the developed world / edited by Michelle E. Jarvie-Eggart.

by Jarvie-Eggart, Michelle E [editor.] | Society for Mining, Metallurgy, and Exploration (U.S.).

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Englewood, Colorado : Society for Mining Metallurgy and Exploration (SME), 2015Copyright date: 2015Online access: Click to View Availability: No items available.

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