Results of search for 'ccl=su:"customer"' › Brickfields Asia College Library catalog

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		No cover image available Sales therapy? [electronic resource] : effective selling for the small business owner / Grant Leboff. by Leboff, Grant \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, NJ : Capstone Pub., c2007Other title: Effective selling for the small business owner.Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Journal of services marketing. Volume 21, Number 6, Internationalization of services : identifying the building blocks for future research [electronic resource] / guest editor: Raj G. Javalgi. by Javalgi, Raj \| ProQuest (Firm). Series: Journal of services marketing ; 21, no. 6Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford : Emerald Insight, c2007Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Rules to break and laws to follow [electronic resource] : how your business can beat the crisis of short-termism / Don Peppers, Martha Rogers. by Peppers, Don \| Rogers, Martha, 1952- \| ProQuest (Firm). Series: Microsoft executive leadership seriesMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2008Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available The supernova advisor [electronic resource] : crossing the invisible bridge to exceptional client service and consistent growth / Rob Knapp. by Knapp, Rob, 1946- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2008Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Join the conversation [electronic resource] : how to engage marketing-weary consumers with the power of community, dialogue, and partnership / Joseph Jaffe. by Jaffe, Joseph, 1970- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2007Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Perception of a difference [electronic resource] : the power in buying, marketing and selling customer care / Wesley Zimmerman. by Zimmerman, Wesley \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Scottsdale, AZ : WZA, Inc., c2005Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Microsoft Dynamics CRM 4 for dummies [electronic resource] / Joel Scott, David Lee. by Scott, Joel \| ProQuest (Firm). Series: --For dummiesEdition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Indianapolis, IN : Wiley, 2008Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Marketing for rainmakers [electronic resource] : 52 rules of engagement to attract and retain customers for life / Phil Fragasso. by Fragasso, Philip M, 1950- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2008Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Understanding the construction client [electronic resource] / David Boyd and Ezekiel Chinyio. by Boyd, David \| Chinyio, E. (Ezekiel) \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Oxford ; Malden, MA : Blackwell, 2006Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius. by DiJulius, John R, 1964- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2008Other title: To providing a world-class customer experience.Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Tactical transparency [electronic resource] : how leaders can leverage social media to maximize value and build their brand / Shel Holtz, John C. Havens ; foreword by Lynne D. Johnson. by Holtz, Shel \| Havens, John C \| International Association of Business Communicators \| ProQuest (Firm). Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco, CA : Jossey-Bass, c2009Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher. by Gallagher, Richard S \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, c2008Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Managing global customers [electronic resource] : an integrated approach / George S. Yip, Audrey J. M. Bink. by Yip, George S \| Bink, Audrey J. M \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Oxford ; New York : Oxford University Press, 2007Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Observing and registering emotional satisfaction of customer contacts [electronic resource] : for customer satisfaction & loyalty / Huseyin Gungor. by Gungor, Huseyin \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Amsterdam : Vossiuspers UvA, c2007Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Strategic customer management [electronic resource] : strategizing the sales organization / Nigel F. Piercy and Nikala Lane. by Piercy, Nigel \| Lane, Nikala \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Oxford ; New York : Oxford University Press, 2009Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Strategic customer service [electronic resource] : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / John A. Goodman. by Goodman, John A \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2009Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Relationship marketing [electronic resource] : theory and practice / edited by Francis Buttle. by Buttle, Francis \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Paul Chapman, c1996Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Behind the cloud [electronic resource] : the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry / Marc R. Benioff, Carlye Adler. by Benioff, Marc R, 1964- \| Adler, Carlye \| ProQuest (Firm). Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Customer relationship management [electronic resource] : a global perspective / by Gerhard Raab ... [et al.]. by Raab, Gerhard \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Aldershot, Hampshire, England ; Burlington, VT : Gower, c2008Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Branded customer service [electronic resource] : the new competitive edge / by Janelle Barlow and Paul Stewart. by Barlow, Janelle, 1943- \| Stewart, Paul \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco, Calif. : Berrett-Koehler, 2006Online access: Click to View Availability: No items available. Add to cart (remove)

		No cover image available Sales therapy? [electronic resource] : effective selling for the small business owner / Grant Leboff. by Leboff, Grant \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, NJ : Capstone Pub., c2007Other title: Effective selling for the small business owner.Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Journal of services marketing. Volume 21, Number 6, Internationalization of services : identifying the building blocks for future research [electronic resource] / guest editor: Raj G. Javalgi. by Javalgi, Raj \| ProQuest (Firm). Series: Journal of services marketing ; 21, no. 6Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Bradford : Emerald Insight, c2007Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Rules to break and laws to follow [electronic resource] : how your business can beat the crisis of short-termism / Don Peppers, Martha Rogers. by Peppers, Don \| Rogers, Martha, 1952- \| ProQuest (Firm). Series: Microsoft executive leadership seriesMaterial type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2008Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available The supernova advisor [electronic resource] : crossing the invisible bridge to exceptional client service and consistent growth / Rob Knapp. by Knapp, Rob, 1946- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2008Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Join the conversation [electronic resource] : how to engage marketing-weary consumers with the power of community, dialogue, and partnership / Joseph Jaffe. by Jaffe, Joseph, 1970- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2007Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Perception of a difference [electronic resource] : the power in buying, marketing and selling customer care / Wesley Zimmerman. by Zimmerman, Wesley \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Scottsdale, AZ : WZA, Inc., c2005Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Microsoft Dynamics CRM 4 for dummies [electronic resource] / Joel Scott, David Lee. by Scott, Joel \| ProQuest (Firm). Series: --For dummiesEdition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Indianapolis, IN : Wiley, 2008Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Marketing for rainmakers [electronic resource] : 52 rules of engagement to attract and retain customers for life / Phil Fragasso. by Fragasso, Philip M, 1950- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, c2008Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Understanding the construction client [electronic resource] / David Boyd and Ezekiel Chinyio. by Boyd, David \| Chinyio, E. (Ezekiel) \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Oxford ; Malden, MA : Blackwell, 2006Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius. by DiJulius, John R, 1964- \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2008Other title: To providing a world-class customer experience.Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Tactical transparency [electronic resource] : how leaders can leverage social media to maximize value and build their brand / Shel Holtz, John C. Havens ; foreword by Lynne D. Johnson. by Holtz, Shel \| Havens, John C \| International Association of Business Communicators \| ProQuest (Firm). Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco, CA : Jossey-Bass, c2009Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available What to say to a porcupine [electronic resource] : 20 humorous tales that get to the heart of great customer service / Richard S. Gallagher. by Gallagher, Richard S \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, c2008Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Managing global customers [electronic resource] : an integrated approach / George S. Yip, Audrey J. M. Bink. by Yip, George S \| Bink, Audrey J. M \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Oxford ; New York : Oxford University Press, 2007Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Observing and registering emotional satisfaction of customer contacts [electronic resource] : for customer satisfaction & loyalty / Huseyin Gungor. by Gungor, Huseyin \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Amsterdam : Vossiuspers UvA, c2007Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Strategic customer management [electronic resource] : strategizing the sales organization / Nigel F. Piercy and Nikala Lane. by Piercy, Nigel \| Lane, Nikala \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Oxford ; New York : Oxford University Press, 2009Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Strategic customer service [electronic resource] : managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits / John A. Goodman. by Goodman, John A \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2009Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Relationship marketing [electronic resource] : theory and practice / edited by Francis Buttle. by Buttle, Francis \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Paul Chapman, c1996Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Behind the cloud [electronic resource] : the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry / Marc R. Benioff, Carlye Adler. by Benioff, Marc R, 1964- \| Adler, Carlye \| ProQuest (Firm). Edition: 1st ed.Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2010Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Customer relationship management [electronic resource] : a global perspective / by Gerhard Raab ... [et al.]. by Raab, Gerhard \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Aldershot, Hampshire, England ; Burlington, VT : Gower, c2008Online access: Click to View Availability: No items available. Add to cart (remove)
		No cover image available Branded customer service [electronic resource] : the new competitive edge / by Janelle Barlow and Paul Stewart. by Barlow, Janelle, 1943- \| Stewart, Paul \| ProQuest (Firm). Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco, Calif. : Berrett-Koehler, 2006Online access: Click to View Availability: No items available. Add to cart (remove)

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